With 2 years of experience leading chatbot and AI-driven projects in B2B SaaS, Delivered 10+ monthly releases with a strong focus on end-to-end execution, PRD creation, and customer feedback. I’ve designed and implemented AI features like Agentic AI, multimodal support, hyper-personalization, and sentiment analysis, leveraging LLMs for advanced conversational flows. General expertise spans with creating products and features that directly target the customer pain points whether that be through in app product features or through third party integration. By collaborating closely with product, marketing, and engineering teams, I ensure impactful, user-centric solutions. Strategic planning, agile approach, and technical understanding make me a strong fit for driving AI innovation in chatbot products.