RITTAM MAJUMDER
Summary
As an MBA Graduate with a specialization in Sales Operations and Training over five years of industry experience, I am enthusiastic about the possibility of contributing my skills and expertise to this esteemed organization. Throughout my career, I have demonstrated a strong passion, unwavering commitment, and dedication to achieving excellence in my profession. I believe that my diverse background and problem-solving abilities will enable me to make a meaningful impact on the growth and success of the organization.
Overview
6
6
years of professional experience
Work History
Assistant Territory Manager
Livspace(Home interior Designs E Commerce Pvt Ltd)
Kolkata
04.2024 - 09.2024
- Developed and implemented strategies to increase market share in assigned territory.
- Provided sales support to current customers, as well as developed new customer relationships.
- Conducted competitive analyses and identified opportunities for growth within the assigned territory.
- Collaborated with internal teams to ensure timely delivery of products and services to customers.
- Maintained accurate records of all sales activities within the assigned territory including cold calls made, appointments scheduled, meetings attended.
Demand Manager
OYO Hotels & Homes Pvt Ltd
Kolkata
08.2023 - 04.2024
- Monitor and analyze market trends, competitor activities, and customer behavior to identify opportunities and risks in the demand forecast
- Coordinate with supply team for smooth execution of the order.
- Money Recovery from the existing client who have the credit facility.
- Visit regulerly for the new client accure and retaining the business.
- Reporting to MMCEO.
Relationship Manager
Praxis Home Retail Ltd
Noida
01.2023 - 07.2023
- Handling Modular Kitchen and Interior Department.
- Handheld 5 CSA
- Coordinating with the category and quality for material availability
- Meet architect and interior for the Business
- Make stock indent according to the product mix of the Sell
- Handel any recent and previous customer query
- Report To Store Manager and City Head
- Handel BTL activity and Lead generation process through the existing Client
- CSA level Staff training and mentoring
- Take training from Retail standard Grooming and Personal development for North Zone.
Sales Manager
Reliance SMSL Pvt Ltd
Kolkata
02.2021 - 01.2023
- Achieving sales targets, basic retail, and distribution operations for the assigned territory.
- Handel 5-6 Distributor for Eastern and North India, and contribute to the area's growth.
- Making indent for the assigned distributor and architect, as well as interior per the sale report and requirements.
- Maintain and update all offers and signage in the area.
- Take daily updates on sales and stock ratios.
- Take Induction Operations training, train new joiners' employees, and give them mentorship until they mature in the system.
- Do market research and competitive study, and report to the category head.
- Report to Cluster head.
- Handel, 50-60, is an architect and interior designer, working under 4-5 distributors.
- Handel 6 Sales officer and helping TM to operate the territory.
Franchise Showroom Manager
Fenesta Windows
Kolkata
06.2020 - 02.2021
- Handling 25 architect and interior queries for their sites, explaining to their customers, and inviting them to the franchisee showroom.
- On behalf of the company, provide them with promotion support and additional sales.
- Maintain the knowledgeable training of the product for Dealer Staff.
- Train them for customer attending skills and problem-solving techniques.
- Give mentorship to new, joined franchisee manager for their training time.
- Achieving total territory target through the dealer.
- Maintain the SOP and ROI of the store.
Management Trainee
Hometown
New Delhi
03.2019 - 05.2020
- Handling Home interior and Modular Kitchens for the HNI clients.
- Provide customers a complete solution for their requirements.
- Make an Indent for the required article and talk to the category for the Product price clearance.
- Handling all complaints and project status with the execution team.
- Help store manager to deliver the best retail experience to the Customer.
- Take care of after-sales and take CC from the client.
- Responsible for Competitive analysis, Making report and sent to the pricing team and strategies team
- Handel a 10 People Product Expert Team. Take regular floor briefing and Review.
Education
MBA - Marketing And Operations
Doon Business School
Dehradun06.2019
BBA - Marketing And Retail Management
Management Institute of Durgapur
Durgapur06.2017
Skills
- Sales, B2B
- Account Management
- P&L Management
- Team Handling
- Sales Process Management
- Training and Development
- Competitor Analysis
- Territory expansion
Awards
- I worked as a management trainee for 6 months, where I got a 3rd position in the North region for overall performance.
- Best Employee of the Year, Reliance SMSL Pvt Ltd, 04/01/22, I have Achieved 130% Sales target for the year. Maintain the SOP and best BTL activity in a Year.
- Best shrinkage control SSO in West Bengal, Reliance Retail Ltd., 06/27/22, Shrinkage is less than total Country Level.
- I worked as a Demand Manager for 8 months, where I got a 1st position in the East region and 7th in the PAN India for my overall performance.
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Personal Details
- DOB - 10.05.1996.
- Mailing Address: BC 22/10, Baguihati, Kolkata, 700059.
Timeline
Assistant Territory Manager
Livspace(Home interior Designs E Commerce Pvt Ltd)
04.2024 - 09.2024
Demand Manager
OYO Hotels & Homes Pvt Ltd
08.2023 - 04.2024
Relationship Manager
Praxis Home Retail Ltd
01.2023 - 07.2023
Sales Manager
Reliance SMSL Pvt Ltd
02.2021 - 01.2023
Franchise Showroom Manager
Fenesta Windows
06.2020 - 02.2021
Management Trainee
Hometown
03.2019 - 05.2020
MBA - Marketing And Operations
Doon Business School
BBA - Marketing And Retail Management
Management Institute of Durgapur
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