Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ritu Agarwal

Ritu Agarwal

Human Resource
Mumbai

Summary

Results-driven HR professional with 8.11 years of experience, including 5 .8 years in the retail sector and 3.3 years as a HR consultant specializing in recruitment. Adept at handling recruitment, employee grievances, payroll and overall HR operations. Proven ability to create a positive work environment and streamline HR processes to enhance employee satisfaction and business performance.

Overview

15
15
years of professional experience
2010
2010
years of post-secondary education
4
4
Languages

Work History

Assistant Manager - HR

FirstCry.com
09.2019 - Current
  • Managed recruitment team & overseeing all aspects of human resources in a retail organization
  • Spearheaded recruitment efforts, ensuring timely hiring of skilled employees to meet business needs
  • Resolved employee grievances efficiently, fostering a positive work culture
  • Managed payroll processing and salary administration with accuracy and compliance
  • Developed and implemented HR policies and best practices to improve employee engagement and retention
  • Conducted training and development programs to enhance workforce capabilities
  • Created SOP for store recruitment and onboarding
  • Implemented employee engagement activities to boost morale and productivity
  • Handled performance appraisals and designed growth plans for employees
  • Monitored HR metrics and analyzed data to improve workforce efficiency
  • Collaborated with senior management on strategic HR planning and workforce development
  • Coordinated with auditors strategically every quarter and ensured no important information was leaked.

Sr. Recruitment Consultant

Quoram HR Services
01.2012 - 11.2013
  • Specialized in talent acquisition and recruitment for various industries
  • Managed end-to-end recruitment processes, including sourcing, screening, and interviewing candidates
  • Partnered with clients to understand their hiring needs and provide tailored recruitment solutions
  • Built strong candidate pipelines to support business growth
  • Conducted salary benchmarking and market analysis to attract top talent
  • Provided strategic recommendations for workforce planning and talent retention

Recruitment Consultant

IKYA Human Capital Services
08.2010 - 12.2011

Education

MBA - Human Resources

Jankidevi Bajaj Institute of Management Studies

Skills

Recruitment and hiring

Negotiation

Orientation and training

Employee engagement

Teamwork and collaboration

Performance reviewing

Employee grievances

HR Operation

Payroll

Timeline

Assistant Manager - HR

FirstCry.com
09.2019 - Current

Sr. Recruitment Consultant

Quoram HR Services
01.2012 - 11.2013

Recruitment Consultant

IKYA Human Capital Services
08.2010 - 12.2011

MBA - Human Resources

Jankidevi Bajaj Institute of Management Studies
Ritu AgarwalHuman Resource