Ritu Gupta

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

• HR operations, systems and analytics
  -Migrated HR processes to a modern HRIS and automated payroll/benefits workflows, cutting administrative time by 40% and reducing errors.
  - Built HR analytics dashboards (headcount, turnover, hiring velocity, cost-per-hire) used by executives for workforce decisions.
  - Standardized HR policies and created a centralized HR knowledge base, improving manager compliance and reducing ad-hoc queries.
• Talent acquisition and workforce planning
  - Reduced time-to-fill from 60 to 28 days by redesigning job requisition workflow, centralizing sourcing channels, and introducing structured interview guides.
  - Built a diversity recruitment pipeline that increased underrepresented hires from 8% to 22% within two years through targeted outreach, partnerships, and blind-screening practices.
• Onboarding, retention and engagement
  - Launched a standardized onboarding program with role-specific curricula and mentorship, cutting new-hire ramp time by 30% and improving 90-day retention by 18%.
  - Implemented an employee engagement program (pulse surveys + action plans) that raised engagement scores by 12 points and reduced voluntary turnover by 9%.
• Negotiated a new benefits package (health, wellness, flexible work allowances) that improved employee satisfaction scores and lowered turnover among critical roles
• Compliance, risk management and governance
  - Implemented compliant HR processes for multi-jurisdictional employment (contracts, payroll, tax withholding), avoiding fines and ensuring audit readiness.
  - Created a vendor management and background-check program that reduced hiring fraud and improved regulatory compliance

Blanchard Situational Leadership II