Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ritu Parte

Customer Care Executive
Nadiad

Summary

Dynamic Customer Care Executive with proven expertise at Laxmi Snacks Private Limited, enhancing customer satisfaction through effective complaint resolution and meticulous reporting. Skilled in CRM software and adept at fostering strong relationships, I consistently deliver exceptional support and documentation, driving positive outcomes for clients and the organization.

Overview

2
2
years of professional experience

Work History

Customer Care Executive

Laxmi Snacks Private Limited (Real)
07.2024 - Current

- Daily Monitoring Routes of Different district along with their location of Distributors of Real Clients on route X portal and to send the report to CEO.

- Regularly to be touch with related distributor regarding orders and payments.

- Handling Customer Care and resolving the complaints of customer.

- Preparing the MIS reports, Daily Activity report, Stocks and other related MIS.

- Doing regular survey of specific areas as per requirement of management.

-Enhanced customer satisfaction by resolving inquiries effectively and efficiently.

Admin Staff

Podar International School
06.2023 - 04.2024
  • Established positive relationships with customers and other staff members.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
  • Established and maintained strong relationships with colleagues through regular meetings and communication.

Education

Master of Commerce - Accounting And Finance

Smt T J Patel Commerce College
Nadiad
04.2001 -

Bachelor of Commerce - Accounting And Finance

Smt. T J Patel Commerce College
Nadiad
04.2001 -

Skills

    - Customer response

    - Customer support

    - Documentation and reporting

    - CRM software proficiency

Timeline

Customer Care Executive

Laxmi Snacks Private Limited (Real)
07.2024 - Current

Admin Staff

Podar International School
06.2023 - 04.2024

Master of Commerce - Accounting And Finance

Smt T J Patel Commerce College
04.2001 -

Bachelor of Commerce - Accounting And Finance

Smt. T J Patel Commerce College
04.2001 -
Ritu ParteCustomer Care Executive