Dynamic Customer Care Executive with proven expertise at Laxmi Snacks Private Limited, enhancing customer satisfaction through effective complaint resolution and meticulous reporting. Skilled in CRM software and adept at fostering strong relationships, I consistently deliver exceptional support and documentation, driving positive outcomes for clients and the organization.
- Daily Monitoring Routes of Different district along with their location of Distributors of Real Clients on route X portal and to send the report to CEO.
- Regularly to be touch with related distributor regarding orders and payments.
- Handling Customer Care and resolving the complaints of customer.
- Preparing the MIS reports, Daily Activity report, Stocks and other related MIS.
- Doing regular survey of specific areas as per requirement of management.
-Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Customer response
- Customer support
- Documentation and reporting
- CRM software proficiency