Riya Gupta
Customer Support
KANPUR
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of post-secondary education
2
2
Languages
Work History
Customer Sales Representative
Planetspark
12.2021 - 06.2022
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Responded to customer calls and emails to answer questions about products and services.
Education
MBA - Finance And HR
03.2019 - 03.2021
Skills
Upselling and cross-selling
SalesForce
Good Telephone Etiquette
Analytical and Critical Thinking
Account management
Timeline
Customer Sales Representative - Planetspark
12.2021 - 06.2022
Lucknow University - MBA, Finance And HR
03.2019 - 03.2021