Riyaz Deen
Nilgiris
Summary
Motivated and dynamic professional with 3+ years of diverse experience in business development, front office management, HR operations, and student consultancy. Adept at building high-performing teams, optimizing client relationships, and managing administrative workflows. Passionate about growth-driven strategies, leadership, and fostering collaborative environments. Eager to contribute to innovative organizations with a focus on impact and results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HR Manager
Organic Superfood Community (OSC Int)
Coonoor
07.2024 - Current
- Recruited and onboarded healthcare professionals, including doctors, dietitians, psychologists, and fitness coaches.
- Coordinated scheduling and client communications to enhance operational efficiency.
- Established purpose-driven teams to support holistic wellness brand initiatives.
- Facilitated internal culture development with an emphasis on sustainability and wellness.
UK University Expert and Consultant (Freelance)
Idea Warehouse
Shipley
04.2024 - 12.2024
- Advised students on UK university options tailored to academic and career aspirations.
- Supported comprehensive UCAS applications, personal statements, and required documentation.
- Guided students through Tier 4 visa processes, scholarship applications, and pre-departure briefings.
- Maintained current knowledge of UK education systems and immigration regulations.
Front Office Manager and Sales Co-ordinator
Hotel High Garden
Coonoor
01.2023 - 04.2024
- Oversaw daily front desk operations, ensuring seamless guest check-ins and service efficiency.
- Managed bookings, reservations, and inquiries for multiple properties to optimize customer experience.
- Led team initiatives that achieved service excellence and elevated guest satisfaction scores.
- Implemented upselling techniques, driving 15% increase in monthly sales revenue.
AR Caller
Access Healthcare
Coimbatore, Tamil Nadu
06.2022 - 12.2022
- Managed medical billing processes, ensuring prompt follow-up with insurance providers on claims.
- Investigated discrepancies to secure timely reimbursements.
- Acquired in-depth knowledge of U.S. healthcare regulations and financial documentation.
Education
Bachelor of Commerce - Information Technology
Hindusthan College of Arts And Science
Coimbatore, India05-2022
Commerce And Computer Science
Stanes Anglo Indian Higher Secondary School
Coonoor, India01-2018
Skills
- B2B and B2C sales strategies
- CRM and pipeline management
- Recruitment and onboarding
- Client relationship management
- Visa and immigration consultation
- Team leadership
- Revenue generation
- Process optimization
- Communication skills
- Customer service and support
- Technical support
- MS Excel
Certification
LinkedIn Project Management Certificate
HR Fundamentals – Coursera
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Accomplishments
- Inter college Quiz winner for 2 years
- National Level Handball Athlete
- State Level Athlete
Timeline
HR Manager
Organic Superfood Community (OSC Int)
07.2024 - Current
UK University Expert and Consultant (Freelance)
Idea Warehouse
04.2024 - 12.2024
Front Office Manager and Sales Co-ordinator
Hotel High Garden
01.2023 - 04.2024
AR Caller
Access Healthcare
06.2022 - 12.2022
Bachelor of Commerce - Information Technology
Hindusthan College of Arts And Science
Commerce And Computer Science
Stanes Anglo Indian Higher Secondary School
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