Rizwan Khan
Ghaziabad
Summary
Dedicated Benefits Manager offering 12 years' experience in Health and Welfare and looking for a growth-oriented position. Demonstrated success in working with businesses and families set up benefits. Skilled in building long-lasting relationships, organizing workflow and applying critical thinking skills to resolving routine and complex issues.
Overview
12
12
years of professional experience
Work History
Benefits Operations Manager
Wipro HR Services India Pvt. LTD
Noida
07.2018 - Current
- Developed processes for tracking employee eligibility, enrollment, and termination of benefits.
- Currently, taking care multiple US mid-markets clients (Kohls, Zoetis, BNSF) and others.
- Managed the administration of all employee benefit programs including medical, dental, vision, life insurance, disability, 401, tuition reimbursement and others.
- Assisted employees with questions or concerns related to their benefits packages. Query could be related to Direct Billings, Payroll, Premium, Election, Eligibility, Missing eligibility data at carrier end, DVS, EOI and Other General questions.
- Provided training on new policies and procedures related to benefits operations.
- Resolved issues related to discrepancies between vendor invoices and system records.
- Monitored monthly premium payments from employer contributions as well as employee deductions.
Analyst
Conduent India Pvt. LTD
Noida
09.2014 - 07.2018
- Provided recommendations based on data analysis results.
- Identified opportunities for process improvements.
- Delivered analytic support to identify high-priority opportunities and prospective clients to build accuracy.
Benefits Operations Administrator
Aon Hewitt
Noida
12.2011 - 08.2014
- Created and maintained employee benefits records, including changes in coverage or status.
- Managed the day-to-day operations of employee benefits programs such as medical, dental, vision, life insurance, disability and others.
- Provided training on proper administration of employee benefit plans to other personnel within organization.
Education
Bachelor of Arts - Economics, English
Chaudhary Charan Singh University
Merrut04-2010
Intermediate (10+2) - Science Education
Mufid-E-Aam Inter Collegue
Gulaothi04-2006
High School Diploma -
Mufid-E-Aam Inter College
Gulaothi04-2004
Skills
- Critical thinking abilities
- Team leadership experience
- Strategic planning abilities
- Process improvement techniques
Affiliations
Achieved Top rating (2023-2024) and (2022-2023)
Won - Multiple Awards
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Urdu
Intermediate (B1)
B1
Timeline
Benefits Operations Manager
Wipro HR Services India Pvt. LTD
07.2018 - Current
Analyst
Conduent India Pvt. LTD
09.2014 - 07.2018
Benefits Operations Administrator
Aon Hewitt
12.2011 - 08.2014
Bachelor of Arts - Economics, English
Chaudhary Charan Singh University
Intermediate (10+2) - Science Education
Mufid-E-Aam Inter Collegue
High School Diploma -
Mufid-E-Aam Inter College
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