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Associate Principal Engineer

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Experienced professional with over 6 years of success in Operations Management, Process Management, Quality Management, Training, and Development. Passionate about contributing to a progressive and established organization, striving to implement skills and knowledge with utmost commitment and involvement. Seeking a position of respect and responsibility within the company.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

As a motivated and detail-oriented individual, I am seeking a Salesforce Administrator role to begin my career in the Salesforce ecosystem. With a solid understanding of CRM concepts, hands-on training, and a Salesforce Administrator certification, I am eager to apply my skills to support business processes and drive user efficiency.

Senior Quality Evaluator with 3+ years of expertise in Quality Improvement, Feedback Management, and Performance Management. Highly skilled in Analytics, Training Delivery, and Team Leadership with exceptional communication and multitasking abilities in driving quality improvement.

Dependable professional with several years of helpdesk experience. Successfully assists end-users with complex technical issues. Communicates complicated concepts clearly and professionally handles wide-ranging questions.

HR and Learning & Development professional with strong expertise in Learning Management Systems including Cornerstone, ServiceNow, SAP SuccessFactors, PeopleSoft, Smartsheet, and LeanKit. Experienced in end-to-end LMS administration, including course creation, learning path management, assessments, certifications, and reporting. Skilled in onboarding support, policy updates, SLA-based issue resolution, and stakeholder support. Proficient in delivering virtual trainings, creating knowledge articles, and developing SOPs, RACI, and FMEA documentation. Experienced in supporting global learning operations and HRIS performance management processes
Open to relocation across Europe | Eligible and willing for employer-sponsored work visa.


Reliable business professional with experience in project management, media analysis and employee engagement activities. Proven track record of successfully streamlining business operations. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Results-driven HR & Payroll professional with 8+ years of experience managing end-to-end HR operations, payroll processing, statutory compliance, and employee lifecycle management. Proven expertise in HRMS, process improvement, audits, and stakeholder coordination, with a strong track record of accuracy, compliance, and operational efficiency.


  Experienced customer support professional with a strong background working with high-profile clients like Facebook and Comcast.
  Skilled in managing and resolving complex customer inquiries, ensuring prompt and effective solutions.
  Proven track record of maintaining high levels of customer satisfaction and fostering long-term client relationships.
  Proficient in troubleshooting technical issues, handling account management, and delivering tailored support for diverse customer needs.
  Strong communication skills, adept at de-escalating tense situations and providing clear, empathetic assistance.


Dedicated employee and endless learner who looking for an Opportunity, which will be a Lifechanger and set a goal post and achieves it along with the employer.

Rizwana Mulla

Overview

Work History

Sr. Representative, Operations

Customer Representative International (UK)

Customer Delight Officer

Associate Pharmacist

Education

Diploma in Pharmacy - undefined

HSC - undefined

SSC - undefined

Skills

Timeline

Sr. Representative, Operations

Customer Representative International (UK)

Customer Delight Officer

Associate Pharmacist

Diploma in Pharmacy - undefined

HSC - undefined

SSC - undefined

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