Rohan Kumawat
Manager Seller Growth
Summary
E-Commerce professional with 5+ years of experience in different sales functions team building and building online Ecommerce business. I am a values-driven, ambitious, and curious professional who enjoys solving complex problems, learning new skills quickly, and empowering team members. More comfortable in a challenging business environment, understanding complex problems and adapting quickly according to business conditions and delivering sustainable growth. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
Work History
Manager Seller Growth
Iksula Partner Pvt. LTD. (Etsy.com)
Jaipur
01.2023 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Cross-trained existing employees to maximize team agility and performance.
Assistant Manager
Iksula Partner Pvt Ltd (Etsy)
Jaipur
12.2021 - 12.2022
- Managing 4 Team Leads and 40 Individual Contributors.
- Handling all Operational work
- Created employee schedules to align coverage with forecasted demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Team Lead
Iksula Partner Pvt Ltd (Etsy)
Jaipur
01.2019 - 12.2021
- Dealt with 25 Individual contributors
- Identifying several business categories
- Mentored entry-level sales professionals to achieve their first closure within a week of joining
- Expertise in Category management and Business management.
Business Development Executive
Iksula Partner Pvt Ltd (Etsy)
07.2018 - 12.2018
- Key account management and help sellers in solving their query related to all the aspects ( sales, advertising, marketing, promotion)
- Helped increasing the GMS the company Seller acquisition which includes onboarding the seller on the platform
- Using the information to run an ecommerce.
- Working on different aspects including diplomacy, up selling, conflict resolution, smart pricing and team communication.
Education
Bachelor of Technology - Electrical Engineering
Rajasthan Technical University
JaipurSkills
Business DevelopmentLead GenerationNegotiationConsultative SalesB2CCold CallingCustomer ServiceStrategic Planning
Project Management
Staff Management
Strategic planning
Policies and procedures
Key Performance Indicators
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Manager Seller Growth
Iksula Partner Pvt. LTD. (Etsy.com)
01.2023 - Current
Assistant Manager
Iksula Partner Pvt Ltd (Etsy)
12.2021 - 12.2022
Team Lead
Iksula Partner Pvt Ltd (Etsy)
01.2019 - 12.2021
Business Development Executive
Iksula Partner Pvt Ltd (Etsy)
07.2018 - 12.2018
Bachelor of Technology - Electrical Engineering
Rajasthan Technical University