Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ROHAN SALPEKAR

KOLHAPUR

Summary

A dynamic professional with more than 14 years 03 months of rich experience in Sales and Marketing and Business Development. Proven abilities in product building, positioning, promotion, sales and establishing Strong primary and secondary network for various products. Resourceful in interfacing with clients for counseling and suggesting the most viable services & product range as well as cultivating relations with them for securing repeat business. Comprehensive exposure in marketing activities with an ability to think both strategically and creatively in order to recognize and make the most of marketing opportunities. Extremely efficient in handling the entire internal and external communications with clients /vendors Exposure in supervising the preparation of MIS reports for providing feedback to top management for controlling profitability, performances, etc. An effective communicator with excellent analytical / logical skills and ability to relate to people at any level of the business and management. Sales-driven Showroom Manager talented at building exceeding customer expectations and leading effective sales teams. Smart and enthusiastic and always willing to go the extra mile to make the sale. Diligent Showroom Manager known for exceeding store sales goals and coaching employees. A pleasant personality coupled with terrific marketing skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Area Sales Manager

LORD'S AUTOMATIVE PVT LTD
KOLHAPUR
04.2025 - Current
  • Identified new business opportunities within the region through networking activities.
  • Monitored performance of sales representatives against goals set by management.
  • Identified new business opportunities through market research and analysis.
  • Planned, developed and implemented sales strategies in an assigned region.
  • Identified prospects to build new business partnerships and pipelines.
  • Provided detailed sales reports and revenue forecasts to senior management.
  • Managed and oversaw the daily operations of the sales region.
  • Managed sales pipeline and forecasted monthly, quarterly, and annual sales targets.
  • Resolved customer complaints regarding sales and service.

Showroom Manager

Revolt Motors (Anuron Enterprises Pvt.Ltd)
Kolhāpur
08.2023 - 04.2025
  • Conducting a comparative study and surveys of various products, competitors, as well as performing market analysis to examine prices, sales, and the various methods of marketing and distribution.
  • Negotiating with Agents, Distributors, and the Clearing Forwarding Agents for enhancing sales operations.
  • Undertaking a promotional analysis and monitoring the buying strategies to match the consumer profile, market requirements, and the direction of business for maximizing sales.
  • Client Relationship Management - Interfacing with clients in the western region to suggest the most viable services and product range, and cultivating relations with them to secure repeat business.
  • Ensuring satisfaction of customers by responding to the queries related to product issues, along with timely redresses of their complaints, in achieving the service quality norms.
  • Mapping client requirements and providing them with customized business solutions through new proposals, presentations, and demonstrations for information on the company's products.
  • Key Deliverable: Annual, Quarterly, and monthly business planning for the Dealership.
  • Responsible for increasing primary and secondary sales.
  • Monitoring the plans and moves of the competitors.
  • Motivating the Sales team for sales of different products of Revolt Motors.
  • Conducting market research for marketing and sales.
  • Formulating the Management Information System (MIS) on daily basis.

Showroom Manager

INDIA KAWASAKI (MOKSHAA MOTORCYCLE LLP)
Kolhāpur
04.2017 - 08.2023
  • Conducting a comparative study and surveys of various products, competitors as well as performing market analysis to examine prices, sales and the various methods of marketing and distribution.
  • Negotiating with Agents, Distributors as well as the Clearing Forwarding Agents for enhancing sales operations.
  • Undertaking a promotional analysis and monitoring the buying strategies for matching with the consumer profile, market requirements as well as the direction of business for maximizing sales.
  • Client Relationship Management Interfacing with clients in all western region for suggesting the most viable services & product range and cultivating relations with them for securing repeat business.
  • Ensuring satisfaction of customers by responding to the queries related to product issues along with timely redresses of their complaints in achieving the service quality norms.
  • Mapping client requirements and providing them customized business solutions through new proposals, presentations and demonstrations for information on the company's products.
  • Key Deliverable Annual, Quarterly and monthly business planning for the Dealership.
  • Responsible for increase the primary and secondary sales.
  • Monitoring the plans and moved of the competitors.
  • Motivating the Sales team for sales of different products of KAWASAKI.
  • Conducting market Research for marketing and sales.
  • Formulating the Management Information System (MIS) on daily basis.

Retail Sales Executive

DSK HYOSUNG (DSK Moto wheels Pvt. Ltd.)
Pune & Kolhāpur
10.2013 - 04.2017
  • Responsible for increasing primary and secondary sales.
  • Visiting the entire showrooms of the West Region.
  • Monitoring the plans and moves of the competitors.
  • Motivating the Sales team for sales of different products of DSK Hyosung.
  • Conducting market research for marketing and sales.
  • Formulating the Management Information System (MIS) on daily basis.
  • Assisted customers with prompt and polite support in person and via telephone.
  • Logged reports, expenses, receipts, and sales in the company database.
  • Worked with loss prevention in monitoring shopper behavior.
  • Coached team on effective upselling and cross-selling methods.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Customer Relations Manager

TATA MOTORS (Hem Motors)
Satara
01.2012 - 10.2013
  • Developed and implemented customer relations policies and procedures.
  • Monitored customer service standards to ensure high levels of customer satisfaction.
  • Conducted regular staff meetings to discuss customer feedback, complaints, and suggestions.
  • Resolved escalated customer service issues in a timely manner.
  • Maintained comprehensive records of customer interactions and transactions.
  • Assisted customers with inquiries via telephone, email, or online chat.
  • Analyzed data from CRM systems to identify trends in customer service needs.
  • Developed strategies for improving the overall quality of the customer experience.

Customer Service Associate

IBM Daksh Pvt Ltd
Pune
11.2010 - 07.2011
  • Developed and actualized customer service initiatives to decrease wait times.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Responded to customer calls and emails to answer questions about products and services.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Offered basic technical support for clients on wide range of company products.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

Introduction of Digital Marketing -

Great Learning Academy
09.2022

Google Analytics -

Great Learning Academy
09.2022

Google Tag Manager Fundamentals -

Google Academy
09.2022

BA - Arts

Shivaji University
Kolhāpur
08.2011

HSC -

Malojiraje Junior College
LONAND

SSC -

Parshuram Vidya Mandir Gaganbawada
KOLHAPUR

Skills

  • Microsoft Office Word
  • Ability to Work in a Team
  • Customer Service
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Office
  • Analytical Thinking
  • Team Management
  • Business Development
  • Innovation
  • Market research
  • Sales strategy
  • Client relationship management
  • Performance monitoring
  • Territory management
  • Lead generation
  • Business development and planning
  • Sales process optimization

Languages

Marathi
First Language
English
Proficient
C2
Hindi
Proficient
C2

Timeline

Area Sales Manager

LORD'S AUTOMATIVE PVT LTD
04.2025 - Current

Showroom Manager

Revolt Motors (Anuron Enterprises Pvt.Ltd)
08.2023 - 04.2025

Showroom Manager

INDIA KAWASAKI (MOKSHAA MOTORCYCLE LLP)
04.2017 - 08.2023

Retail Sales Executive

DSK HYOSUNG (DSK Moto wheels Pvt. Ltd.)
10.2013 - 04.2017

Customer Relations Manager

TATA MOTORS (Hem Motors)
01.2012 - 10.2013

Customer Service Associate

IBM Daksh Pvt Ltd
11.2010 - 07.2011

Introduction of Digital Marketing -

Great Learning Academy

Google Analytics -

Great Learning Academy

Google Tag Manager Fundamentals -

Google Academy

BA - Arts

Shivaji University

HSC -

Malojiraje Junior College

SSC -

Parshuram Vidya Mandir Gaganbawada
ROHAN SALPEKAR