Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

ROHAN SINGH

Technical Product Manager
Bengaluru

Summary

Accomplished and dedicated Product Manager with a track record of over 4 years in steering product development and overseeing the full product lifecycle. My journey from developer to customer liaison and ultimately to Product Manager has equipped me with the unique ability to harmonize team efforts and bridge gaps seamlessly. Driven by results and energized by dynamic, innovative settings, I am poised to bring my expertise and enthusiasm to a visionary organization ready to make waves.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Product Manager

Rakuten India
01.2023 - Current
  • Defined product vision, strategy, and roadmap through in-depth market research, user feedback, and competitive analysis.
  • Enhanced feature design by developing and integrating 60+ user stories.
  • Delivered 50+ product demonstrations as Customer Lead, gathering key insights.
  • Exceeded revenue targets by 15% with successful launch of test case management feature.

Key Achievements:

  • Led major product update, boosting adoption by 30%.
  • Achieved 90% customer satisfaction through continuous UX improvements.

SDE 2

Rakuten India
1 2022 - 1 2023
  • Led backend development of API automation microservices, boosting efficiency by 40%.
  • Provided strategic guidance to align product features with market needs.
  • Acted as liaison between customers and product team, facilitating clear communication and rapid issue resolution.
  • Managed deployment of microservices on Google Cloud Platform (GCP) and internal cloud environments using Linux and Kubernetes, enhancing system reliability and scalability by 30%.

Key Achievements:

  • Drove customer onboarding for TAP application, achieving 70% adoption rate.
  • Orchestrated successful launch of ProTask application, adopted internally by HR Teams and 8 different departments.

SDE 1

Rakuten India
1 2021 - 1 2022
  • Managed team of 10 to implement ProTask application, enhancing daily productivity by 25% across various departments.
  • Led frontend and backend development for TAP application, improving user satisfaction by 30% and reducing load times by 40%.
  • Provided QA support, improving application quality and reliability, reducing bug reports by 35%.

Key Achievements:

  • Identified and resolved critical technical issues during development and QA, contributing to more stable and robust application.

Associate Software Engineer

Rakuten India
01.2020 - 01.2020

Project 1: TAP (Test Automation Platform)

  • Developed UI frontend for SaaS-based test automation platform.

Project 2: ATSSA

  • Created R-Plus Algo for unique GUI element identification in on-premise test automation platform.
  • Conducted R&D and product improvements, contributing to enhanced functionality.
  • Managed onboarding for ATSSA project and provided customer support for issue resolution.

Key Achievements:

  • Developed unit tests for critical components, leading to reduced risk of defects in production code.

SDE Intern

Rakuten India
01.2016 - 01.2020

Project 1: Easy Login System

  • Developed seamless login solution for desktop and mobile devices using QR code technology, enhancing user convenience and security.

Project 2: Multi-Platform Notification System

  • Implemented notification system for travel website, delivering booking information and confirmations across various platforms, including WhatsApp, Viber, and Line, to improve user engagement and communication.

Education

Bachelor's of Engineering - Electrical And Electronics Engineering

Rashtreeya Vidyalaya College of Engineering
Bengaluru
07.2016 - 05.2020

Skills

Market Research

Agile Methodology

Strong interpersonal skills

Team Leadership

Cross-functional Collaboration

JIRA

Confluence

Selenium

Product Vision and Strategy

Affiliations

  • Represented TAP at prominent ETCIO conferences in Pune and Goa, highlighting its innovative features and benefits.
  • One of the Core Speaker at a Conference on TAP and Testing as a Service.

Timeline

Product Manager

Rakuten India
01.2023 - Current

Associate Software Engineer

Rakuten India
01.2020 - 01.2020

Bachelor's of Engineering - Electrical And Electronics Engineering

Rashtreeya Vidyalaya College of Engineering
07.2016 - 05.2020

SDE Intern

Rakuten India
01.2016 - 01.2020

SDE 2

Rakuten India
1 2022 - 1 2023

SDE 1

Rakuten India
1 2021 - 1 2022
ROHAN SINGHTechnical Product Manager