Summary
Overview
Work History
Education
Skills
Certification
References
Section name
Accomplishments
Interests
Timeline
Generic
ROHAN THOMAS

ROHAN THOMAS

Travel & Airline Professional
Chennai

Summary

Dynamic and results-oriented aviation professional with extensive experience in supervision, coordination, and administration, complemented by a strong focus on passenger care functions. Exceptional skills in corporate sales, trade sales, and corporate communications, alongside proven competencies in operations management, customer relations, and service distribution networking. Expertise in station management, quality control, and both cargo and passenger flight operations ensures a customer-centric approach that tailors services to enhance client satisfaction and loyalty. Highly motivated with a passion for travel, successfully managed MICE movements across diverse international destinations including Bangkok, Bali, and Dubai, while upholding strong ethical standards and integrity.

Overview

19
19
years of professional experience
2
2
Certifications
1
1
Language

Work History

Worked with Jetsup , Ebix , Epoch & B&Z

Freelance Tour Manager
01.2017 - Current

Working as freelance TM handling groups for several Tour Companies ,Traveled so far to Dubai , Bali , Abu Dhabi , Bahrain , Malaysia , Hongkong , Greece , Dubai & Colombo

Asst Manager B2B also assisting in Corporates

CLEARTRIP/FLIPKART
05.2022 - 05.2025
  • Manage Trade Sales and Corporate Sales, also responsible for bringing in New Corporate accounts
  • Handle all B2B Tie Ups
  • Servicing Existing clients and also Special assistance requests
  • Co-ordinating with HO and CST Team
  • Was responsible for preparing reports and productivity Tables
  • Handle HNI Clients

Corporate Sales Manager Mice/Events/Business .TN

GOOMO/ORBITZTRAVELS
03.2020 - 06.2020
  • Responsible for Corporate Acquisition and also responsible for bringing in New Corporate accounts through my leads and sources and cold calling
  • Servicing Existing clients and also Special assistance requests
  • Handling different Market segments in Chennai, Pondicherry, also manage and support the Sales Support Team if assistance is required.
  • Was responsible for preparing reports and productivity Tables
  • Handle HNI Clients and their service requests
  • LOST JOB DUE TO COVID SITUATION

Corporate Manager Sales / Mice Manager

VIA.COM
06.2017 - 03.2020
  • Responsible for Corporate Acquisition and also responsible for bringing in New Corporate accounts through my leads and sources and cold calling
  • Looked after Branding of VIA and dealt with Corporate communications as well
  • Servicing Existing clients and also Special assistance requests
  • Co-ordinating with HO for the clients and helping out with all travel related queries
  • Responsible for assisting in Hotel, Package and helping Mice team acquire sales and clients
  • Handling different Market segments in Chennai, Pondicherry, Vellore.
  • Co-ordinating with Operations Team to Assist Clients with Seat Requests, meal Requests & Bookings of Top Management of the companies
  • Travelled with groups to several destination on MICE movements with management
  • Also Handle reports for sales on Daily and weekly basis, and conduct sales presentations for Clients and Conferences.

MANAGER SALES (SI)

Air Austral
04.2016 - 04.2017
  • Contributing tactical and long-term strategic fares to capture and retain a reasonable market share across all potential market segments. Customizing marketing and sales plan to the needs of the India Market.
  • Manage Trade Sales and also responsible for bringing in New Corporate accounts through my leads with trade
  • Servicing Existing clients and also Special assisted in branding and Corporate Communications
  • Co-ordinating with HO and Airport for confirmations
  • Make regular Sales Plans & Cold call visits to Corporates
  • Is responsible for preparing reports and productivity Tables
  • Handling different Market segments in Chennai, Pondicherry, Bangalore, Cochin and also I visit Mumbai Agents
  • Also manage and support the Sales Support Team if assistance is required

Sales Executive

EMIRATES AIRLINES
03.2015 - 04.2016
  • Contributing tactical and long term strategic drivers to capture and retain a reasonable market share across all potential market segments. Customizing marketing and sales plan to the needs of the India Market.
  • Manage Trade Sales and also responsible for bringing in New Corporate accounts through my leads with trade
  • Servicing Existing clients and also Special assistance requests
  • Co-ordinating with HO and airport for confirmations
  • Was responsible for preparing reports and productivity Tables
  • Handle HNI Clients & Pondicherry Market
  • Also manage and support the sales support team if assistance needed

Sales Executive

JET AIRWAYS PVT LTD
08.2012 - 03.2015
  • Contributing tactical and long term strategic drivers to capture and retain a reasonable market share across all potential market segments. Customizing marketing and sales plan to the needs of the India Market.
  • Manage Trade Sales and Corporate Sales, also responsible for bringing in New Corporate accounts
  • Servicing Existing clients and also Special assistance requests
  • Co-ordinating with HO and airport for confirmations
  • Was responsible for preparing reports and productivity Tables
  • Handle HNI Clients and Assisted at Airport
  • Make Visits to Airport and coordinate for Lounge access for some Top Clients

SR Sales Officer

CHINA SOUTHERN AIRLINES ( CONDOR AIR SERVICES)
01.2012 - 08.2012
  • Spearheaded business development initiatives to promote
  • China Southern Airlines business with the corporate accounts and renowned national level travel companies.
  • Contributing tactical and long term strategic drivers to capture and retain a reasonable market share across all potential market segments. Customizing marketing and sales plan to the needs of the India Market.
  • Managing ticket desk at the City Office, consisting of ticket issuance, cash transaction, making reports and keeping records.
  • Driving customer relations management initiatives to enhance value perception to ensure client’s continued patronage.
  • Tying up with new Corporate to contract new deals, and also service existing Corporate

Counter Staff & Passenger Sales

GLOBAL AVIATION (ELAL, BANGKOK AIRWAYS & AIR PACIFIC)
11.2010 - 01.2012
  • Spearheaded business development initiatives to promote ELAL, BANGKOK AIRWAYS & AIR PACIFIC business with the corporate accounts and renowned national level travel companies.
  • Contributing tactical and long term strategic drivers to capture and retain a reasonable market share across all potential market segments. Customizing marketing and sales plan to the needs of the India Market.
  • Managing ticket desk at the airport, consisting of ticket issuance, cash transaction, making reports and keeping records.
  • Tying up with you Corporate to contract new deals, and also service existing Corporate
  • Fix fares for certain sectors to promote business during low season

Ground Operations Executive

GLOBE GROUND INDIA- LUFTHANSA AIRLINES
05.2008 - 04.2010
  • Efficiently managed all activities relating to passenger handling at airport. Drawn up load plans and supervised loading process.
  • Responsible for handling passenger baggage, authorized to clear from immigration customs
  • Systematically performed all activities pertaining to Passenger Check In/boarding controls/arrivals mishandled baggage follow ups, special handlings for passengers requiring special assistance.
  • Smoothly handled passenger ticketing/reservations and issuance of different travel documents.

Customer Care Advisor

INTELLINET GLOBAL SERVICE PVT.LTD
01.2007 - 04.2007

Education

Bachelor in Business Administration -

Madras University
01.2007

Skills

  • Airlines/ Travel Related Operations
  • Ground Handling
  • Channel Management
  • Tour Manager/ Business Development
  • Performance management

    Decision-making

    Strategic planning

    Staff development

    Team leadership

    Customer service

    Business development

    Business administration

    Sales management

Certification

Six months training in Ground handling, Crew & Hospitality, 2008 Kingfisher Airlines Training Academy and worked as a trainee cabin crew

References

References: Available on Request

Section name

  • Date of Birth: 23rd October 1985
  • Height :5’11/179 cms

Accomplishments

    Handled Groups as a Freelance Mice Manager for Many companies.

    Organized Many Group Movements and Managed a Team

Interests

Travelling, Baking, Networking

Timeline

Asst Manager B2B also assisting in Corporates

CLEARTRIP/FLIPKART
05.2022 - 05.2025

Corporate Sales Manager Mice/Events/Business .TN

GOOMO/ORBITZTRAVELS
03.2020 - 06.2020

Corporate Manager Sales / Mice Manager

VIA.COM
06.2017 - 03.2020

Worked with Jetsup , Ebix , Epoch & B&Z

Freelance Tour Manager
01.2017 - Current

MANAGER SALES (SI)

Air Austral
04.2016 - 04.2017

Sales Executive

EMIRATES AIRLINES
03.2015 - 04.2016

Sales Executive

JET AIRWAYS PVT LTD
08.2012 - 03.2015

SR Sales Officer

CHINA SOUTHERN AIRLINES ( CONDOR AIR SERVICES)
01.2012 - 08.2012

Counter Staff & Passenger Sales

GLOBAL AVIATION (ELAL, BANGKOK AIRWAYS & AIR PACIFIC)
11.2010 - 01.2012

Ground Operations Executive

GLOBE GROUND INDIA- LUFTHANSA AIRLINES
05.2008 - 04.2010

Customer Care Advisor

INTELLINET GLOBAL SERVICE PVT.LTD
01.2007 - 04.2007

Bachelor in Business Administration -

Madras University
ROHAN THOMASTravel & Airline Professional