Rohit

Roles & Responsibilities

• Managed the end-to-end product development process, from ideation to launch, including testing, quality assurance, and post-launch monitoring and optimization
  
• Evaluation of new Digital / IT developments and evolving business requirements by conducting market research, competitor & technology analysis to drive product strategy and decision making
  
• Skilled in documenting product artifacts, including PRDs, solution design, user stories, and acceptance criteria to ensure clear communication and alignment across cross-functional teams
  
• Worked with the UX Team in development of hypotheses and finding the best variant through research, design, experiment, analytics, and iteration to improve the UX for the evolving need of customers
  
• Product roadmap creation and collaboration with stakeholders from leadership, growth, and marketing
  teams to ensure alignment with product strategy
  
• Ensured value-based prioritization of product features and requirements keeping user needs, market trends,
  and business goals in mind
  
• Collaborated extensively with cross functional teams, including Product Analysts, Engineering, NLP
  Engineers, Data scientists, UX Designers to ensure successful product delivery
  
• Draft and executed a Go-to-market plan in conjunction with Product Marketing by evaluating market
  competition and position the product line to appeal to the user
  
• Worked as a Product Evangelist for communicating product benefits and drive adoption across customers
  
• Constantly analyzed & monitored product performance through Success Metrics, Key Flows & Product
  features post-launch to iterate and keep improving the product experience

Projects

• Business Intelligence Tool & Conversational AI Chatbot : A futuristic Business Intelligence tool that serves as a dynamic and intuitive digital brain for businesses, leveraging the latest advancements in AI, ML, and NLP to enable data-driven decision-making effortlessly
• ML, Data Science & Optimization: Insights generation (Descriptive, Prescriptive, Predictive), Demand Forecasting
• Optimization Models: DRS: Daily run schedule optimization for Last mile delivery partners WRP: A four wall planning model to schedule the activities within a warehouse
• Industry 4.0 Products, Custom Automation Products: Industry 4.0: Warehouse Management System (WMS), Delivery Management System (DMS) Custom Products: Billing Automation, Pricing Engine
• Product Generator (Low Code Platform) : “Product Generator” allows the user to create and deploy applications with minimal coding knowledge or experience, using visual interfaces and drag-and-drop components.

Achievements

• Achieved growth of 189% for MAU & 177% for DAU of BI intelligence tool in 7 months
  
• Able to reduce the product development time by 60% and resources by 40% by Product Generator
  
• Cost reduction by 37% & OTIF of 99.4% by implementing DRS solution on client’s 36 LMD centers
  
• Awarded with Spotlight award within 3 months of joining during the quarterly TMD Event
  

Roles & Responsibilities

• Define the strategy & drive the development of Product by becoming customers day to day strategic partner who understands their business challenges and communicate the positive business outcomes associated
  
• Perform critical analysis on information consolidated from multiple sources to design end to end solution by
  breaking down high level information into detailed workable requirements
  
• Proactively identifying opportunities/development areas using quantitative & qualitative problem solving to
  define & drive use cases, product features/ requirements, roadmap & release plan through data
  
• Build consensus amongst product team & business on prioritizing roadmap items based on business value
  
• Augmented user adoption by providing ongoing training support & ad-hoc training sessions with training
  manuals & continuous user feedback
  
• Spearheaded engagement with key stakeholders including the Engineering Team, Scrum Master for effort
  estimation, driving team velocity and contributing towards roadmap alignment for Product Delivery
  
• Capturing & defining business requirements into Epics, features, user stories & prioritizing the backlog
  
• Engaged with UI/UX teams and gave inputs to derive enhanced User Experience for functionalities

Projects

• E-Governance (Capgemini Internal Tool)
• SAP Hybris Implementation, Enhancements
• Service Now Implementation

Achievements

• Generated delivery-led growth worth 2.25 M $ 3 year contract for Implementation of Cloud for E-commerce
  
• Awarded “Pathfinder” for demonstration of an innovative & transformational mindset to pioneer changes
  
• Received “Above & Beyond” yearly 2020 BU- Rewards & Recognitions awards
  
• Awarded with Project Star award by the Operations Lead, H2 2019 for redefining the business processes
  

Formulated Automation for Up-sell as per Customer Segmentation & Product Categories by performing As-Is, Trend, Statistical & Feasibility analysis on Sales data of IndiaMART to design dashboard for targeting future prospect clients and improve conversion ratio per meeting

Roles & Responsibilities

• Piloted a team of 10 members to implement the defect resolution mechanism for client billing issues
• Responsible for team wide Effort Estimation and Technical Assessment for changes requested by clients
• Handled release planning of production change requests and SPOC for its business validation with client
• Performed Root cause analysis for critical production defects and prepared casualty report

Achievements

• 25% reduction in overall validation time achieved by creating an automation script using Linux
• Awarded “Ace of Initiative” for redesigning defect delivery process which led to zero SR re-opening