ROHIT BARLA
Visakhapatnam
Summary
To take a challenging career opportunity where I can exhibit my skills and contribute to the growth and development of the organization and self.
Overview
7
7
years of professional experience
Work History
Senior Associate
Sutherlandglobal service
Visakhapatnam
01.2024 - Current
- Conducted research to identify new market opportunities.
- Developed and implemented strategies for increasing customer satisfaction.
- Analyzed data and created reports for senior management.
Customer Service Executive
Interglobe aviation limited indigo airlines
07.2019 - 03.2023
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Developed strong relationships with customers by providing knowledgeable advice on products and services.
Customer Service Agent
Bhadra international india pvt lmtd
08.2017 - 07.2019
- Company Overview: Supporting for QATAR AIRWAYS
- Supporting for QATAR AIRWAYS
Education
BSC - Computer science
ANDHRA UNIVERSITY
01.2023
PROFESSIONAL AVIATION AND HOSPITALITY MANAGEMENT -
AVALON BUSINESS SCHOOL
01.2017
DIPLOMA IN - MECHANICAL ENGINEERING
GOVERNMENT POLYTECHNIC
VISAKHAPATNAM01.2016
S.S.C -
CHAITANYA E.M SCHOOL
01.2013
Skills
- Performance monitoring
- CRM proficiency
- Team supervision
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief. Eagerly waiting to join and serve your concern to the best of my level and intelligence.
Languages
- English
- Hindi
- Telugu
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Tamil
Intermediate (B1)
B1
Technical skill
Salesforce
DMR
AMADEUS
Skyspeed
GO NOW
Timeline
Senior Associate
Sutherlandglobal service
01.2024 - Current
Customer Service Executive
Interglobe aviation limited indigo airlines
07.2019 - 03.2023
Customer Service Agent
Bhadra international india pvt lmtd
08.2017 - 07.2019
BSC - Computer science
ANDHRA UNIVERSITY
PROFESSIONAL AVIATION AND HOSPITALITY MANAGEMENT -
AVALON BUSINESS SCHOOL
DIPLOMA IN - MECHANICAL ENGINEERING
GOVERNMENT POLYTECHNIC
S.S.C -
CHAITANYA E.M SCHOOL
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