Rohit Bodkhe

Managing a portfolio of debtors at nearby locations and branches.

Initiating settlement and memo approvals of defaulter customers.

Collection of debt and recovery of retail loans, such as auto loans, personal loans, commercial vehicles, and home loans, within buckets 1, 2, 3, and the NPA pool of single-view customers.

Managing the NPA portfolio, as well as the recovery of linked loan accounts.

Proven expertise in CASA acquisition, motor insurance, general and life insurance, and mutual fund sales.

* Recognized consistently for top performance in cross - selling ( Auto Loan, Personal Loan and Home Loan )

Consistently activated in branch event, FD activation, JL activation.

Vendor empanelment process, as required for the bank.

Process (interview, VSTS process, KYC upload) regarding executive hiring for the bank.

* Managing various Channel partners and agencies who is working for the bank.

• Establish an operational strategy in a team for improving sales.
• Cross-sale and lead conversion.
• Exception for deviation approvals for the reversal of excess EMIs and charges waiver.
• Weekly meeting with new customers to introduce and explain banking products, and increase customer engagement.

• Managing a delinquent portfolio of a bank.
• Collection of debt recovery of retail loans.
• Repossession of auto, TW, and commercial vehicles.
• Symbolic activity in delinquent home loans.
• Motor insurance.
• Every quarter, activation in assets and cross-sales.
• Lead conversion in the pre-approved customer segment.