Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rohit Mittal

Faridabad

Summary

Dynamic operations leader with a proven track record at Jalubro Consulting, excelling in project governance and strategic execution. Expert in process optimization and team building, I drive performance through KPI management and stakeholder engagement, consistently delivering high-quality results and enhancing client satisfaction. Passionate about fostering collaboration and innovation.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Director – Operations & Project Delivery

Jalubro Consulting
01.2025 - Current
  • Oversee daily operations, enhancing efficiency across business units.
  • Led PMO governance and project alignment to corporate objectives.
  • Developed KPI dashboards to track performance and identify risk early.
  • Built and scaled a high-performing cross-functional delivery team.
  • Drove strategic initiatives in collaboration with executive leadership.

Associate Director

Anaqua India LLP
Gurugram
05.2023 - 01.2025
  • Managed end-to-end delivery of strategic projects across lifecycle phases.
  • Created project plans, scope definitions, and led client communications.
  • Implemented quality standards, procedures, and client satisfaction measures.
  • Led stakeholder engagement and escalated risk mitigation.

Manager / Sr. Manager

Anaqua India LLP
Gurugram
03.2018 - 04.2023
  • Oversaw operations for 20+ global IP clients across UK, US, and India.
  • Established SOPs, automated processes, and improved onboarding timelines.
  • Managed hiring, training, and performance for Docketing & Paralegal teams.
  • Reduced service turnaround time by streamlining delivery operations.

Operations Manager

Clarivate Analytics
Noida
12.2016 - 02.2018
  • Spearheaded operational excellence initiatives, enhancing profit margins.
  • Led a team of 20+ in transitions, client support, and service delivery.
  • Defined business processes and led implementation of change projects.

Assistant Manager

Thomson Reuters
Noida
11.2013 - 12.2016
  • Built IPAS operations, SOPs, and training frameworks from the ground up.
  • Managed projects with 125% profitability in Data Validation vertical.
  • Coordinated client onboarding, audits, and reporting compliance metrics.

Docketing Specialist

CPA Global
Noida
03.2012 - 10.2013
  • Handled global IP docketing, paralegal, and IDS processes.
  • Recognized as 'Star Performer' on a monthly basis for consistent delivery.

Education

Project Management -

Project Management Institute (PMI)
USA
01.2021

MBA - Customer Relationship

Symbiosis Centre for Distance Learning (SCDL)
Pune
01.2014

BBA - Business Administration

Guru Gobind Singh Indraprastha University
Delhi
01.2008

Skills

  • Global Operations & Delivery Leadership
  • PMO & Project Governance
  • Client Onboarding & Stakeholder Management
  • Process Optimization (Lean, Six Sigma)
  • Strategic Planning & Execution
  • Change & Risk Management
  • KPI & SLA Management
  • Team Building & Leadership
  • Agile / Waterfall Methodologies

Certification

PMP, Project Management Professional

Timeline

Director – Operations & Project Delivery

Jalubro Consulting
01.2025 - Current

Associate Director

Anaqua India LLP
05.2023 - 01.2025

Manager / Sr. Manager

Anaqua India LLP
03.2018 - 04.2023

Operations Manager

Clarivate Analytics
12.2016 - 02.2018

Assistant Manager

Thomson Reuters
11.2013 - 12.2016

Docketing Specialist

CPA Global
03.2012 - 10.2013

Project Management -

Project Management Institute (PMI)

MBA - Customer Relationship

Symbiosis Centre for Distance Learning (SCDL)

BBA - Business Administration

Guru Gobind Singh Indraprastha University

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