ROHIT NARAYANI
PRODUCT MANAGER
Bengaluru
Summary
IIT Kanpur graduate with 3.5 years of experience in Product management, Strategy and Business Analytics. Worked with one of the largest private bank of India to enhance lending of its Digital products. Have a good exposure in both B2B/B2C product management where I have worked with pods of multiple engineers, tech leads and QA to built numerous products from scratch.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Product Manager
Kratos Gaming Network
04.2023 - Current
- Led development of quest system from scratch enabling 1 million gamers to actively engage and earn by participating in quests. Quests accounted for 80% of total business revenue.
- Boosted quest M3 retention rate from 15% to 25% by introducing quest associated leaderboard system, enhancing user engagement.
- Increased number of quests completed per user by 20% by launching testing program for partner games and evaluating internal features.
- Oversaw integration and roll out of Offramp and onramp product solutions for web3 wallet, making it easier for users to buy and redeem KCash, our internal crypto currency.
- Created simplified and unified payments flow, streamlining all transactions within ecosystem and enabling disbursal of $500k of payments every month to users web3 wallets.
Associate Product Manager
Airtel
02.2022 - 01.2023
- Increased digital assurance contribution of WFA from 70 to 93% by further classifying customer issues into different segments.
- Enabled Track my order for assurance and acquisition dashboards in connectivity products to help customers and support team get better visibility of requested orders. Helped achieving 5% increase in MAU within 3 months.
- Designed completed digital flow of Disconnection and Device Faulty scenarios to help reduce TAT of assurance tickets (30% of tickets) for customers and helping customer support to resolve tickets quickly by saving significant operational hours.
- Created cluster of network elements to identify 8% of untapped AOI leads across pan India. Married same with network planning data to identify 50 crores+ business opportunity.
Product Owner
Axis Bank
08.2020 - 02.2022
- Worked with various stakeholders to enhance and optimise Digital journey for New to Bank customers by introducing new capabilities like VKYC, Account Aggregator and E-Sign.
- Launched a Digital Personal loan journey for new to bank customers, allowing users to get a personal loan in instant and seamless manner. TAT of the complete journey was reduced from 2-3 days to 30 minutes
- Increased EKYC Success cases by 15% after bifurcating drop offs into customer, bank and system induced.
- Improved overall NTB Digital loan disbursement from 10% to 20% by doing root cause analysis on the drop off areas and designing features that led to better engagement for customers in digital journey.
Education
Bachelor of Science - Mechanical Engineering
IIT Kanpur
Kanpur 07.2016 - 07.2020
Skills
User and UX Research
undefinedTimeline
Product Manager
Kratos Gaming Network
04.2023 - Current
Associate Product Manager
Airtel
02.2022 - 01.2023
Product Owner
Axis Bank
08.2020 - 02.2022
Bachelor of Science - Mechanical Engineering
IIT Kanpur
07.2016 - 07.2020
Similar Profiles
RAJ VADHAVKARRAJ VADHAVKAR
Business Development and Game Success Manager at Kratos Gaming NetworkBusiness Development and Game Success Manager at Kratos Gaming Network
Martin E. DepnerMartin E. Depner
Integrator at Kratos DefenseIntegrator at Kratos Defense
Michael MateuMichael Mateu
Project Supervisor / VP of Operations at Kratos Energy Solutions, Inc.Project Supervisor / VP of Operations at Kratos Energy Solutions, Inc.