Rohit Patwa

• Deployed on Client site - HDFC Bank to manage and support the Treasury Application - Forex Product
• Release Management - Involved in end to end release testing in UAT. Planning and Deployment in Production set up. Providing after support.
• Incident Management - Involved in troubleshooting/resolution of technical incidents in production environment such as system down , slowness, interface connectivity issues, and working on the RCA with offshore team.
• Problem Management - Providing inputs for horizontal/vertical scaling of the infrastructure to projects team for improved functioning of the application.
• Project Management - L1 - - Application & Server Monitoring - Tools used - Appnomics, AppDynamics, OEM . - Application support - Participating in daily issues related to business. Reporting the issues to offshore development and tracking production issues raised by business team.

Tool used - JIRA.

- Participating in server related patching activities such as OS, DB.

- Working with SME teams - Linux Admin, Oracle DBAs, Middleware team for resolution of S1/S2 incidents.

- Participating and handling the DR-DC Switch Over and Switch back drill activities.

• Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
• Implementing EMR Application with Apache Tomcat6 on Windows & Linux Environments .
• Worked with Release Management Team to apply tomcat patches and database fixes for existing projects.
• Performing Database backups on MySQL Database Servers.
• Implementing Master to Slave Replication on MySQL. Fixing Replication Issues on Production Support Environment
• Worked on the Incident and problem tickets related to EMR records.

Project requirement gathering.
Developing Web Application and forms With Controls of software using Asp.net and MS-SQL database.
Changes in the Master forms of the existing software as per requirements.
Debug Errors in the application and work for it's resolution.
Handling Sql Queries and worked with SQL SEVER 2008 and Managing Tables,Stored Procedure, writing queries
and database changes from front end.
Created transactional Reports using Crystal reports , Dev Express.
Testing the application and deployment of the software on the client side.