Summary
Overview
Work History
Education
Skills
Disclaimer
Languages
Personal Information
Timeline
Generic

Rohit Ranjan

Phagwara

Summary

Strategic Area Service Manager focused on enhancing operational efficiency and customer satisfaction. Expertise in FTTH network maintenance, technical troubleshooting, and field service management. Proven ability to lead teams and drive improvements in client satisfaction through effective problem-solving and technical leadership.

Overview

11
11
years of professional experience

Work History

Area Service Manager

Netplus Broadband Services Pvt. Ltd.
Jalandhar
05.2023 - Current

Team Leader, Enterprise Data Technical Support

Netplus Broadband Services Pvt. Ltd.
Jalandhar
11.2018 - 04.2023

Data Support Technician

Scom Technologies Private Limited
Jalandhar
08.2017 - 11.2018

Advisor

Johnson Motor Pvt. Ltd.
Phagwara
09.2015 - 07.2017

Education

Diploma -

K C Group of Institutions
Nawanshahr, Punjab
06-2015

Senior Secondary (+2) - Non-Medical

Ramgarhia Sr. Sec. School
Phagwara, Punjab
03-2012

Matriculation (10th) - Regular

T.W.E.I. Sr. Sec. School
Phagwara, Punjab
03-2010

Skills

  • FTTH network maintenance
  • Installation services
  • Field service management
  • Networking setup
  • Routing and switching
  • Fiber network testing
  • Technical troubleshooting
  • Technical leadership
  • Client management
  • Supervision and training
  • Team development
  • Problem-solving skills

Disclaimer

I hereby declare that the above information is true to the best of my knowledge and belief.

Languages

  • Punjabi
  • English
  • Hindi, Fluent
  • Punjabi, Fluent
  • English, Conversational

Personal Information

  • Father's Name: Sh. Ajay Thakur
  • Date of Birth: 12/08/93
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Area Service Manager

Netplus Broadband Services Pvt. Ltd.
05.2023 - Current

Team Leader, Enterprise Data Technical Support

Netplus Broadband Services Pvt. Ltd.
11.2018 - 04.2023

Data Support Technician

Scom Technologies Private Limited
08.2017 - 11.2018

Advisor

Johnson Motor Pvt. Ltd.
09.2015 - 07.2017

Diploma -

K C Group of Institutions

Senior Secondary (+2) - Non-Medical

Ramgarhia Sr. Sec. School

Matriculation (10th) - Regular

T.W.E.I. Sr. Sec. School
Rohit Ranjan