ROHIT TIWARI
Body Shop Manager
Ahmedabad
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Professional in automotive repair management with strong track record in leading body shop operations. Skilled in collision repair, inventory management, and customer service. Known for fostering team collaboration and adapting to changing needs. Reliable, results-focused leader with keen eye for quality and efficiency.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Body Shop Manager
Cartec Honda
12.2025 - Current
- Provided exceptional customer service through transparent communication about repair timelines, costs, and expectations throughout the entire process.
- Improved customer satisfaction by implementing new communication methods between technicians and clients.
- Boosted employee morale by fostering a positive work environment and encouraging professional development opportunities.
- Established rigorous quality control standards to ensure consistent delivery of high-quality repairs for all customers.
- Reviewed technician performance on a regular basis, providing constructive feedback and recognition for exceptional work, leading to an increase in overall shop productivity.
Body Shop Advisor
Eminent MotoCorp Pvt.Ltd (Skoda)
02.2021 - 12.2025
- Implemented feedback from quality assurance reviews to continuously refine skills and deliver excellent support.
- Enhanced customer satisfaction by efficiently addressing and resolving their concerns and inquiries.
- Provided product knowledge assistance to customers, guiding them towards informed purchasing decisions based on their specific needs.
Senior Body Shop Advisor
Maruti Suzuki (Starline Cars Pvt.Ltd)
05.2018 - 01.2021
- Improved overall appearance of repaired vehicles by expertly color-matching paint applications during refinishing processes.
- Stayed current on industry trends and advancements in repair techniques through continuous professional development.
- Maximized productivity by effectively prioritizing tasks based on customer needs and deadlines.
- Delivered consistent quality results by following manufacturer guidelines for all vehicle repairs.
Body Shop Advisor
Maruti Suzuki (Kataria Automobiles)
03.2016 - 05.2018
- Evaluated technician performance regularly, recognizing outstanding achievements while addressing areas requiring improvement as needed.
- Implemented cost-saving measures where appropriate, reducing overhead expenses without compromising service quality or safety standards.
- Resolved customer complaints promptly and professionally, maintaining the company's reputation for excellence in service.
Body Shop Technician
NISSAN (Central Nissan)
04.2014 - 03.2016
- Demonstrated proficiency in various welding techniques, ensuring strong structural integrity in all completed body repairs.
- Delivered consistent quality results by following manufacturer guidelines for all vehicle repairs.
- Collaborated with team members to ensure seamless service delivery and optimize workflow in the body shop.
- Maintained a high standard of professionalism in all interactions with customers, colleagues, and supervisors, contributing to a positive work environment.
Service Technician
Infinium Toyota
02.2011 - 03.2014
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
Education
Diploma in Automobile Engineering - Automobile Engineering
GLOBAL INSTITUTE OF MANAGEMAT AND ENGINEERING
Delhi 04.2001 -
Industrial Training Institute - Mechanic Motor Vehicle (MMV)
Government Industrial Training Institute
Kuber Nagar, Ahmedabad, Gujarat07-2010
High Secondary - HSC Commerce
Sheath C L Hindi High School
Gomtipur, AhmedabadSecondary School Certificate - SSC
Vivekanand Hindi High School
Amraiwadi, AhmedabadSkills
Technical aptitude
Personal Information
- Passport Number: V3418172
- Date of Birth: 05/06/1992
- Gender: MALE
- Nationality: Indian
- Marital Status: Married
- Work Permit: GJ0120110063871
- Religion: Hindu
- ID Type: Permit
- ID Number: GJ0120110063871
Timeline
Body Shop Manager
Cartec Honda
12.2025 - Current
Body Shop Advisor
Eminent MotoCorp Pvt.Ltd (Skoda)
02.2021 - 12.2025
Senior Body Shop Advisor
Maruti Suzuki (Starline Cars Pvt.Ltd)
05.2018 - 01.2021
Body Shop Advisor
Maruti Suzuki (Kataria Automobiles)
03.2016 - 05.2018
Body Shop Technician
NISSAN (Central Nissan)
04.2014 - 03.2016
Service Technician
Infinium Toyota
02.2011 - 03.2014
Diploma in Automobile Engineering - Automobile Engineering
GLOBAL INSTITUTE OF MANAGEMAT AND ENGINEERING
04.2001 -
High Secondary - HSC Commerce
Sheath C L Hindi High School
Industrial Training Institute - Mechanic Motor Vehicle (MMV)
Government Industrial Training Institute
Secondary School Certificate - SSC
Vivekanand Hindi High School