Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Rohit Verma

Rohit Verma

Bangalore

Summary

Business Analyst with 10+ years of experience in e-commerce and retail, specializing in Salesforce Commerce Cloud (SFCC). Skilled in gathering and analyzing business requirements, GAP analysis, and translating needs into functional and technical solutions. Experienced in Agile/Scrum, stakeholder management, and driving process automation to deliver scalable digital solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Analyst

Tata Consultancy Services
Bangalore
04.2022 - Current

Project : Tractor Supply (https://www.tractorsupply.com) and At Home (https://www.athome.com)

  • Served as Business Analyst for TCS clients across Merchandises, Retail, and eCommerce domains.
  • Facilitated gathering and documentation of business requirements for eCommerce Cloud platform.
  • Analyzed business processes to identify improvement or automation opportunities within the Cloud environment.
  • Supported cross-functional teams in requirement gathering, testing, and project implementation.
  • Translated business requirements into functional and technical specifications for alignment with goals.
  • Advised stakeholders on technology solutions and process automation strategies for client needs.
  • Contributed to all project life cycle phases, from discovery through go-live and user acceptance.
  • Aligned B2B and B2C strategies with business ecosystem to ensure successful goal fulfilment.))

Saleforce Commerce Cloud Developer

Publicis Sapient
Bangalore
02.2021 - 03.2022

Project #1: Kontoor Brand (Wrangler & Lee)

Duration: Oct 2021 – Present | Team Size: 8 | Framework: SFCC (SFRA) | Role: Backend Developer

  • Implemented taxation (Avalara).
  • Implemented store preferences for existing customers.
  • SEO and NVDA changes.
  • Bug fixes.

Project #2: Marc Jacobs US (SFRA)

Duration: May 2021 – Sept 2021 | Team Size: 5 | Role: Backend Developer

  • Built User Agent dashboard to display orders and details.
  • Implemented Aisle and Bay on PDP, storing data in customer profile.
  • Bug fixing.

Project #3: GameStop US (SFRA)

Duration: Feb 2021 – Apr 2021 | Team Size: 40+ | Role: Developer

  • Created jobs for soft bundle functionality.
  • Bug fixing and enhancements.

Salesforce Commerce Cloud Developer

Born Group
Bangalore
05.2020 - 01.2021

Project - Cartier EMEA

  • Modified features on account section page to improve functionality.
  • Added product detail page functionality for store availability and booking.
  • Resolved bugs and improved mailing functionality for better communication.

Saleforce Commerce Cloud Developer

Capgemini
Bangalore
04.2018 - 04.2020
  • Executed multi-site, multi-locale eCommerce project utilising LORA architecture for L’Oréal EMEA.
  • Collaborated across brands including My DermaCenter, SkinCeuticals, and NYX PM to enhance online presence.
  • Leveraged tools such as Eclipse to develop and optimize project components.
  • Utilized technologies including Pipeline, Controllers, and Scripts to streamline processes.
  • Implemented ISML, HTML, CSS, and JavaScript to create dynamic web experiences.

Education

Master of Computer Applications

Meerut Institute of Engineering And Technology
Meerut, India
06-2013

Bachelor of Computer Applications

Integral University Lucknow
Lucknow, India
06-2010

Skills

  • E-commerce Domain expertise as BA
  • Proficient in Agile Methodologies & Scrum
  • Tools: MS Office, MS Visio, JIRA, Confluence, Tableau, Power BI (Analytics & Visualization),Eclipse, Visual Studio Code, GIT, MySQL Workbench
  • SQL Databases: Oracle, MySQL
  • Salesforce ecosystem (Cloud, Business Manager)
  • Frameworks/Platform: Salesforce Commerce Cloud (SFCC/Demandware)
  • Technologies: HTML, Web Services (RESTful)
  • Configuration Tools: Apache ANT, Maven
  • OS: Mac, Windows

Certification

  • Certified Salesforce B2C Commerce Developer
  • Certified AI Associate

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Business Analyst

Tata Consultancy Services
04.2022 - Current

Saleforce Commerce Cloud Developer

Publicis Sapient
02.2021 - 03.2022

Salesforce Commerce Cloud Developer

Born Group
05.2020 - 01.2021

Saleforce Commerce Cloud Developer

Capgemini
04.2018 - 04.2020

Master of Computer Applications

Meerut Institute of Engineering And Technology

Bachelor of Computer Applications

Integral University Lucknow
Rohit Verma