Rohith R

Assistant Manager
Lemon Peak Sales and Marketing (2019-Present)

• Lead and manage a team of 45 sales professionals, driving them to achieve and exceed sales targets.
• Develop and implement strategic plans to align with organizational goals, boosting team productivity and overall sales performance.
• Handle escalations from US-based customers, resolving issues effectively to maintain high client satisfaction and retention rates.
• Analyze sales data and forecasts to identify trends and opportunities, refining sales strategies accordingly.
• Mentor and motivate team members, fostering a culture of collaboration and continuous improvement.

Sales Executive
Consistently exceeded monthly and quarterly sales goals by leveraging strong interpersonal and communication skills.

• Built and maintained long-term relationships with US-based clients by delivering tailored solutions to meet their needs.
• Collaborated with cross-functional teams to streamline sales processes and enhance customer experience.
• Provided detailed sales reports and insights to management, contributing to data-driven decision-making.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.