Dedicated Wintel System Administrator able to respond to a wide range of challenges with a focused and creative approach. Highly effective at problem solving and decision making. 4+ years of progressive IT experience.
Overview
7
7
years of professional experience
Work History
Senior Wintel System Administrator
Cogent E Services
Noida
04.2023 - Current
Take the initiative to perform a comprehensive security assessment of the Windows infrastructure to identify potential vulnerabilities and areas for improvement.
Create Windows servers as per the requirement.
Propose and implement a structured approach to Group Policy management, including proper organization, delegation, and documentation of GPO settings.
Managed and maintained IT infrastructure for a company with locations nationwide.
Provided end-user support for over 50+ Clients.
Deploy new software's and policies in the environment as per the requirements.
Perform IT audit process wise for meat the quality score.
Had regular conversations with clients regarding their new organizational change, including new requirements and IT policies.
Work on escalations every day, and offer the definitive solutions.
Consulted users to determine areas in need of improvement.
Developed and tested installation of company-wide servers.
Created user-friendly reference guides by maintaining and improving the system documentation and IT processes already in place.
Operated server management tools for patching (WSUS and AD manager) for monitoring and backup activity.
Technical Assistant
NIFT
New Delhi
05.2022 - 03.2023
Create and Maintain Windows Servers.
Troubleshoot servers for Pan-India locations.
Configure and made changes on firewall as required by the client.
Block unwanted traffic from both AD as well as from Firewall.
Raise ticket and closely work with the security team to implement Changes.
Knowledge of working on Active Directory as well as on Firewalls, closely work with Audit and Security team to implement changes in the environment and provide L3 threat security.
O&M Engineer
Larsen & Toubro
Jodhpur
08.2019 - 11.2020
Answering inquiries and coordinating responses.
Performed research and data collection to resolve problems or discrepancies.
Lead Team and assign task on daily basis.
Securing servers and systems with threat protection.
Ensure 100% up time for servers.
Work on AD to provide necessary rights & roles for each user within the organization.
Prioritized and organized tasks to efficiently accomplish service goals.
Planned and completed group projects, working smoothly with others.
Modified existing software systems to enhance performance and add new features.
Create and maintain reports of servers include Dial-100 police server and Forensic server.
Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Information Technology System Network Administrator at Integrity Healthcare Solutions Pvt LtdInformation Technology System Network Administrator at Integrity Healthcare Solutions Pvt Ltd