Ronak Parihar
Sales Leader
Summary
Results-focused Sales professional ambitious to drive substantial revenue and profits through proactive strategies. 19 Years experience in Sales , Product Management & Customer Service brings multifaceted approach involving competitor research, innovative promotional strategies and continuous optimisation to exceed expectations. Continuously seeks out opportunities in market gaps and customer trends.
Overview
19
19
years of professional experience
Work History
Branch Head Bihar & Jharkhand
LG India Electronics Pvt Ltd
2 2023 - Current
- Revenue Generation- Handling Branch Team for Achieving Sales Targets
- Channel Management- New Channel Partner Appointment , Revival of Lost Channel Partners and strengthening the existing Channel for better penetration in market.
- Team Management - Establishing Sales setup for sales of entire range of B2B air conditioners VRF, Ductable and Cassette units . Efferent use of different skill set of manpower for optimum result . Setting the growth plan of team members and monitoring there progress
- Driving sales through brandshop network and Multi-brand consumer durable show rooms
- Driving sales through Modern retail stores in given geographic area
- Influencer Management -Establishing new relationship and Maintaining relationships with existing associated Customers, Architects, Contractors ,Consultant and other Influencers
- Brand Approval & Spec in to win Projects- Association with various Architect and Consultant for Brand approval & Spec in of favorable configuration / technology for various projects
- Cash Flow- Maintaining healthy cash flow by timely collection of payment.
- Compared company products to competitors products to assess market competition
- Created product promotion plans and marketing initiatives to increase brand awareness.
- Channel Identification for Product , Define the product strategy and roadmap
- Set pricing to meet revenue and profitability goals
- Imparting training to Sales Channel & Partners
- Defined and executed launch plans to build market anticipation and excitement for assigned products.
- Built roadmap for assigned product line to guide team on areas to focus on.
- Collected Voice of the Customer feedback and insights to create meaningful user stories and use cases
- Assessed and adjusted inventory levels and product production schedules to maintain product availability.
- Establishing Service set up in coordination with Service team required for the success of product.
Assistant General Manager Sales Branch Head
LG India Electronics Pvt Ltd
12.2021 - 02.2023
- Revenue Generation- Handling Branch Team for Achieving Sales Targets
- Channel Management- New Channel Partner Appointment , Revival of Lost Channel Partners and strengthening the existing Channel for better penetration in market.
- Team Management - Establishing Sales setup for sales of entire range of B2B air conditioners VRF, Ductable and Cassette units . Efferent use of different skill set of manpower for optimum result . Setting the growth plan of team members and monitoring there progress
- Influencer Management -Establishing new relationship and Maintaining relationships with existing associated Customers, Architects, Contractors ,Consultant and other Influencers
- Brand Approval & Spec in to win Projects- Association with various Architect and Consultant for Brand approval & Spec in of favorable configuration / technology for various projects
- Cash Flow- Maintaining healthy cash flow by timely collection of payment.
Assistant General Manager sales Branch Head
Johnson Controls Hitachi Air conditioning
11.2016 - 11.2021
- Team Management & Development
- Giving the Field feedback to factory on improvement of Machine quality
- Handling Branch Team for Achieving Sales Targets
- Channel Partner Appointment and Management
- Participating in Air conditioning Exhibition and Organizing
- Establishing Sales setup of entire range of B2B air conditioners
- Sales of - VRF , Ductable and Cassette units
- Set company sales targets and other goals based on previous performance and forecasts.
- Conducted daily staff meetings to communicate target and delicate tasks.
- Managed company budgets effectively to deliver continually against monthly profit goals.
Senior Sales Manager
Train Air Conditioners
02.2013 - 10.2016
- Establishing Service Setup for giving Service of entire range of HVAC , Light Commercial units and Interactive
- Training of Sales and Service team on AC
- Minimizing call closure time
- Warranty Payouts to service franchise and sales & service dealers
- Maintaining quality of installation and service given by service franchise and SSD
- Participating in Air conditioning to Factory on improvement of Machine quality
- Giving the Field feedback to factory on improvement of Machine quality
- Handled Sales of North Gujarat for Six month
Service Manager AC
IFB Appliances
03.2012 - 02.2013
- Establishing Service Setup for giving service of entire range of Room Air conditioners and Refrigerators
- Training of Sales and service team on AC and Ref range
- Managed and maintained service desk, including leading team members and evaluating department efficiency.
Service Incharge
Hitachi Home and Life Solutions
04.2009 - 02.2012
- Handling customers and giving entire range of Room Air conditioners , Washing Machines and Refrigerators
- Achieving Revenue target month on mon Minimising call closure
- Warranty Payouts to Service franchisee and Sales & service dealers
- Handling team of 16 Field Engineers ,spares in charge ,customer care officer and cashier
- Maintaining quality of installation and service given by service franchisee
- Daily stock keeping of revenue items available at the store
- Recruitment of new staff for the store and grooming them
- Relationship maintaining with the franchisee in order to achieve maximum profit for the outlet
- Acquiring Commercial properties for establishment of Hitachi customer satisfaction centre
- Purchase of toolkits and consumable items required for providing service
Store Manager
Vodafone
01.2008 - 09.2008
- Handling customers and giving entire range of Post paid , Prepaid and Value added services
- Achieving sales target month on month & Minimising churn from the network
- Profitability of the outlet 5.Handling team of 8 customer care executive and cashier
- Maintaining quality of interaction and store as per company norms
- Daily stock keeping of revenue items available at the store
- Recruitment of new staff for the store and grooming them
- Relationship maintaining with the franchisee in order to achieve maximum profit for the outlet.
Deputy Manager
Kotak Mahindra Bank
04.2007 - 12.2007
- Handling the entire gamut of banking operations including Cross Selling, maintaining the service quality and implementing key audit parameter
- Monitoring inward and outward clearing process, cash payment, receipt and remittance process
- Heading a team of 2 Tellers, Clearing Officer, Relationship officer and Demat Desk
- Developing new clients and retaining relationship with current customers.
Officer
ICICI Bank Ltd
11.2004 - 03.2007
- Ensuring Retail Business Development through branch banking and handling various new initiated projects of branch banking
- Maintaining and strengthening the relationships with HNI customers and expanding the portfolio
- Coordinating with various business teams within the Bank for satisfactory closure of the complaints.
Education
MBA -
VM Patel institute of
B.E - Electrical, Engineering &Technology
Maharana PratapCollege
Skills
Product Management
B2B Channel Sales
Distribution Channel Management
Team Management
Achieving Organizational Goals
Business Development
Influencer Management
Customer Service
Accomplishments
- LG Electronics India Pvt Ltd Jaipur - Highest Order Booking in Mar-2022 & KPI Achieving 145%
- Johnson Controls Hitachi air -conditioning -Distribution Channel Development for Cassette AC ,Two Times awarded Diamond Sales Person Award for achieving 130% Sales Budget.
Timeline
Assistant General Manager Sales Branch Head
LG India Electronics Pvt Ltd
12.2021 - 02.2023
Assistant General Manager sales Branch Head
Johnson Controls Hitachi Air conditioning
11.2016 - 11.2021
Senior Sales Manager
Train Air Conditioners
02.2013 - 10.2016
Service Manager AC
IFB Appliances
03.2012 - 02.2013
Service Incharge
Hitachi Home and Life Solutions
04.2009 - 02.2012
Store Manager
Vodafone
01.2008 - 09.2008
Deputy Manager
Kotak Mahindra Bank
04.2007 - 12.2007
Officer
ICICI Bank Ltd
11.2004 - 03.2007
Branch Head Bihar & Jharkhand
LG India Electronics Pvt Ltd
2 2023 - Current
MBA -
VM Patel institute of
B.E - Electrical, Engineering &Technology
Maharana PratapCollege