Results-oriented manager specializing in customer relationship management and service delivery. Proven expertise in optimizing workflows and leading teams to enhance operational efficiency and maintain high service standards.
Overview
5
5
years of professional experience
Work History
Manager
Daikin aircontioning pvt ltd
Bharatpur
04.2021 - Current
Directed daily operations of air conditioning systems, driving efficiency in service delivery.
Led team members, ensuring effective workflow and completion of assigned tasks.
Facilitated training sessions on installation techniques and product knowledge for staff.
Established maintenance schedules for customer units, promoting long-term reliability.
Implemented quality control processes to uphold high standards in service delivery.
Partnered with sales teams to synchronize service offerings with market demands.
Resolved customer inquiries related to performance issues with quick turnaround.
Tracked inventory levels for replacement parts and equipment supplies meticulously.