Summary
Overview
Work History
Education
Skills
Certification
Online Presence
Personal Information
Languages
Timeline
Generic

ROSHAN JOHN

Bengaluru

Summary

Energetic Training and Development professional with over 10 years of experience well versed in developing and implementing training programs to improve performance, driving participation by leveraging employee incentives, engaging training methods and implementing team-building activities to meet training needs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

L&D Consultant

Deloitte
BENGALURU
04.2022 - Current
  • Facilitate employee development and compliance related courses
  • Facilitated New Hire Orientation with role play and simulated learning
  • Delivered training to senior staff to upskill their networking and communication skills
  • Curate content based on ad-hoc request from the business
  • Coordinated logistics for classroom-based training events such as facility rental, catering services and audio and visual equipment setup.
  • Developed and facilitated learning programs to ensure the professional development of employees.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Organized virtual workshops enhance staff knowledge on specific topics.
  • Analyzed feedback from participants in learning sessions to improve future offerings.
  • Achieved consistent top-tier benchmark in training feedback (i.e. 98 percent in topbox rating)
  • Assisted new trainers through,teach-back, observation and feedback

Freelance Small Group Coach

Upgrad
10.2021 - 03.2022
  • Achieved a trainer feedback score of 4.6/5 from 18 online batches
  • Delivered industry specific training courses from people with Data Science, Management and Marketing backgrounds
  • Maintained learner reports, progress notes and attendance trackers
  • Created content on personal business branding on social media, presentation skills, Storytelling, Personal presence in group setting, creative problem solving (Six Thinking Hats), Interview Skills, etc.

Sr. Communication Specialist

Resource Pro
Bengaluru
03.2020 - 10.2021
  • Provided individual coaching support when needed based on identified areas of improvement.
  • Collaborating with stakeholders while keeping them informed of progress and issues in order to manage expectations on deliverables
  • Monitored industry trends related to workplace learning initiatives to ensure current practices are up-to-date
  • Determining training needs of employees to enhance the operational efficiency and to increase productivity
  • Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
  • Facilitating the Business Writing Training Program for new hires and aspirants
  • Steering efforts in conducting workshops and one-on-one soft skills coaching sessions
  • Monthly presentations to the management on training activities and plans
  • Communicated regularly with stakeholders at all levels within organization about upcoming trainings or changes in policy.
  • Proofreading content and create email templates for teams.

L&D Specialist

Microsoft India
Bengaluru
11.2018 - 02.2020
  • Ensured effective creation of content and delivered language and communication coaching for Support Engineers
  • Maintained a 25% learner improvement target set by the business
  • Contributed towards auditing emails and customer calls and providing feedback to engineers
  • Engaged in tracking progress and created reports on learners’ growth
  • Communication Screening (interviews) of candidates and relayed feedback and ratings to Hiring Managers.
  • Coached managers on best practices for delivering effective feedback to their teams in order to foster an environment of continuous learning.
  • Created learning materials such as presentations, videos, job aids and other resources for employee development.

Freelance Communications Coach

Versys
Bengaluru
  • Played a key role in delivering certified content on business development and entrepreneurship
  • Steered efforts in imparting 14 sessions to business owners and future entrepreneurs on topics like marketing, budgeting, branding, and investor pitches.
  • Developed customized coaching strategies to help small business owners identify and address challenges in their operations.
  • Assisted clients in the development of strategic plans that align with their vision and mission statements.

Freelance Communication Trainer

Alpha Omega Training
Bengaluru
  • Successfully trained over 400 employees face to face maintaining above 4.2/5 trainer feedback
  • Delivered customized training in Business Writing, Presentation Skills, English Grammar, Voice & Accent, Personality Development and Email Etiquette.
  • Encouraged active participation by facilitating discussions on various topics related to corporate communication.
  • Conducted workshops and seminars to enhance team building skills among staff members.

Senior Communication Trainer

Just Practicals
Bengaluru

Counsellor & Helpline Coordinator

Urban India Ministries

Executive Trainer

Artech Information System Pvt. Ltd.
Bengaluru

Soft Skills Trainer & Student Counsellor

Mar Baselious College of Engineering and Technology
Trivandrum

Education

M.Sc. in Psychological Counselling -

Christ University
01.2012

Bachelors in English Literature & Language -

Madras Christian College
01.2010

Skills

  • Training Delivery
  • Needs Assessment
  • Employee Interviewing
  • Course Materials Development
  • Group Discussion Facilitation
  • Leadership Development
  • Program Monitoring and Tracking
  • Lectures and Discussions
  • Orientation and Onboarding
  • Relationship Building
  • Compliance Training
  • Business Needs Analysis
  • Public Speaking
  • Corporate Training Programs
  • Coaching and Development

Certification

  • 2013, Advanced Diploma in Professional Development in Training, American TESOL

Online Presence

www.linkedin.com/in/roshan-j-john

Personal Information

Date of Birth: 05/12/89

Languages

  • English
  • Malayalam

Timeline

L&D Consultant

Deloitte
04.2022 - Current

Freelance Small Group Coach

Upgrad
10.2021 - 03.2022

Sr. Communication Specialist

Resource Pro
03.2020 - 10.2021

L&D Specialist

Microsoft India
11.2018 - 02.2020

Freelance Communications Coach

Versys

Freelance Communication Trainer

Alpha Omega Training

Senior Communication Trainer

Just Practicals

Counsellor & Helpline Coordinator

Urban India Ministries

Executive Trainer

Artech Information System Pvt. Ltd.

Soft Skills Trainer & Student Counsellor

Mar Baselious College of Engineering and Technology

M.Sc. in Psychological Counselling -

Christ University

Bachelors in English Literature & Language -

Madras Christian College

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