ROSHAN RAO
BANGALORE
Summary
- Complete execution of email campaigns including planning, development, and deployment, testing and reporting.
- Currently associated with ORACLE as Monitoring Specialist and Quality Assurance and have working knowledge with clients like Levi's, Comcast, JoAnn Fabrics, A&F, HCO, DSW, Land's End, Macy's and JCPenney.
- Proven record of accomplishment of excellence with sound exposure of 2.11 years in RESPONSYS.
- Recognized by various client on Work ethics, 24/7 availability, in-depth knowledge on RI tool and error free rush campaign launches.
- Excellent interpersonal, communication and organizational skills with proven abilities in handling complex requirements of clients
Overview
3
3
years of professional experience
1
1
Certification
Work History
Monitoring Specialist and Quality Assurance Engineer
Oracle India Pvt Ltd
09.2021 - Current
- Oracle Marketing Cloud uses Responsys interact(B2C) for building Email campaigns
- Tools Known: Oracle Responsys Interact and Wrike
- Product Expertise: - Functioning as a power user for Oracle's email marketing platform, Responsys
- Monitoring Execution: - Monitoring launched simple to highly advanced email campaigns and interactive programs on time and error free
- Delivery and process Excellence: - Ensuring all campaign tasks are executed applying Oracle - predefined campaign processes designed to deliver high quality campaigns and timely status updating
- Collaboration: - Working closely with Oracle Customers, Client partners and internal stakeholders on overall campaign monitoring strategy
- Documentation: - Responsible for maintaining client document across all assigned work and weekly, monthly campaign reports
- Reporting: - Provide ongoing client and internal account summary, project status and ad hoc reporting as applicable
- Best practices: - Work directly with our extended campaign team and cross-functional stakeholders to help drive campaign services best practices
- Culture: - Contribute to building and maintaining a global team player culture, with a focus on positive values, collaboration and creating a positive and successful working environment
- Expertise on different campaign service QA tasks (Promotional/Transactional campaigns etc.)
- Worked extensively with clients like Macy's, Intuit and many more
- Tested email templates across browsers and clients for rendering and alignment issues
- Checked the dynamic values and modules are populating correctly
- Performing Content checks, Deliverability test, Link checks, landing page accuracy and Quality assurance for the same as per brand requirement
- Performing retesting and sending a test status to CS.
Education
BBA -
Bangalore University
01.2020
Certification
Oracle Responsys Marketing Platform 2023 Implementation Specialist
Accomplishments
- Detected potential frauds in claims processing.
- Successfully completed on the job training.
Vernacularlanguages
- English
- Kannada
- Hindi
Personal Information
- Gender: Male
- Nationality: Indian
- Marital Status: Un-Married
Hobbies and Interests
- Sports
- Travelling
Disclaimer
I hereby declare that all the above information furnished by me is true to the best of my knowledge.
Timeline
Monitoring Specialist and Quality Assurance Engineer
Oracle India Pvt Ltd
09.2021 - Current
BBA -
Bangalore University
Oracle Responsys Marketing Platform 2023 Implementation Specialist
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