Roshan Gharat
Mumbai,MH
Summary
Dynamic professional with over 14 years of experience across diverse sectors, including FMCG, FMCD, Manufacturing, Services, Hospitality, Consulting, and Engineering. Expertise in Enterprise Architecture, SAP implementation and support, and Data Engineering, Complemented by a strong track record in Leading IT departments. Recognized for driving Team Collaboration and Operational Efficiency while achieving measurable outcomes through Strategic Planning and Process Improvement. Known for Adaptability and Commitment to fostering a culture of Accountability and Excellence that meets evolving organizational needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager IT - Infra and Data Security
Atomberg Technologies Pvt Ltd
06.2023 - Current
- Directed team in implementing process improvements, enhancing operational efficiency and productivity.
- Project management initiatives, ensuring alignment with strategic objectives and timely delivery.
- Developed training programs for staff, fostering skill enhancement and knowledge sharing across platform.
- Analyzed performance metrics to identify areas for improvement, driving continuous enhancement strategies.
- Established key performance indicators to measure success and inform decision-making processes.
- Collaborated with cross-functional teams to streamline workflows and optimize resource allocation.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Assistant Manager - Digital Infrastructure Operations, Technical SME
TATA Consumer Products Ltd
02.2022 - 06.2023
- Managing Cloud infrastructure to maintain uptime for SAP S/4 and ECC, other Applications, Power users for SAP Basis, Security and SPOC for SAP support and application queries.
- Planning and implement and leading IT and the Business Integrations for new accusation.
- Secure, Support and monitor the IT Infrastructure globally networks and links (ILL, PRI, etc.)
- Maintaining SharePoint site, Intranet portal and web hosting.
- Power User of Analytical services (SAC, SSMS Auto reports) and its infrastructure.
- IT Audits, SAP GITC and Regular Internal audits.
- Monitor and maintain License and Infra compliance for running hardware and Software in the environment.
- OS and Application Patch management and Vendor Management.
- Hands on Collaborations tools like MS Teams, Webex, Zoom.
- Provide effective technical support, guidance and training to other team members to enrich Internal Knowledgebase and achieving service levels.
- Hardware and Application Inventory, Procurement, Hardware refresh, AMC and adhere to IT Budget.
- Coordinate with cross-functional teams to develop best practices and timely project execution. Prepare SOP's all services as part of transition/project implementations.
- Creation of IT Policy for helpdesk Management, IT code of Conduct/User Acceptable Policy, Hardware Policy, Email security Policies, Enterprise ERP management Policy
- Plan and action Backup and Restore (DR Drills) of Infrastructure, Database and Users and with SOP documentation.
- Problem Management - Maintain internal document for IT issues with RCA and provide solution to fix them as and when require.
- Maintained integrated BIO metric attendance system and devices.
- To undertake additional duties as and when assigned by the Reporting Manager.
Sr Executive - Infra and Server Operations, SAP Support (Delivery, Basis and Security), System Admin -AD, O365, Backup, Security, Network
TATA Smartfoodz Ltd (TATA Consumer Products Ltd)
06.2019 - 01.2022
- Led cross-functional teams to align strategic goals across departments.
- Oversaw project management efforts ensuring timely delivery of objectives.
- Facilitated workshops to drive innovation and enhance team performance.
- Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
- Implemented cutting-edge technology solutions to improve data analytics, enabling more informed decision-making.
Sr Executive - IT (System admin, Cloud Datacenter, O365 admin, SAP Basis, Projects, Procurements, ISP)
KCTGROUP
03.2013 - 06.2019
- System Admin, Datacenter Management, O365 implementation, SAP Basis, Projects, Procurement, ISP, MPLS, Firewall implementation
Executive IT- Global User support, IT policies, Network Security, Procurement
PYRAMID Engineering & Consulting Pvt Ltd
03.2012 - 03.2013
- IT Policies, Network Security, Procurement, Maintain Intranet Portal and Web hosting
FMS Engineer - clients (Hotel Taj Lands' End, Hiranandani Developer, CEAT Tyre)
CMS I N FOSSYTEM PVT. LTD
08.2011 - 03.2012
Sr. Engineer - Client support, Procurement, backup.
ASWAMEDH NETWORKS PVT. LTD
07.2009 - 07.2011
Education
Bachelor of Science -
Mumbai University
04.2010
HSC - Science and Technology
Mumbai University
04.2007
SSC - undefined
Maharashtra State Board
04.2005
Skills
- Network and server administration
- Regulatory compliance expertise
- Skilled in infrastructure network strategy
- Project execution management
- Supplier relationship management
- IT compliance guidelines
- Strategic IT asset acquisition
- Skilled in utilizing analytical software
- Strategic planning
- Efficient delivery management
- Skilled in utilizing collaboration platforms
- Process optimization
- Application integration expertise
- Service excellence
- Effective team leadership
- Strategic decision-making
Accomplishments
- Atomrise – Kudos Konnect – Atomberg Technologies
- Atomrise – Kudos Ignite – Atomberg Technologies
- Atomrise – Kudos Maestro – Atomberg Technologies
- Digital Champion Award – TATA Consumer Products Ltd
- SHABAAS AWARD for seamless Email migration TATA Smartfoodz Ltd
- Integration of Attendance system with SAP ERP KCT GROUP
Certification
- GoTurst Consent Specialist (DPDPA)
- Leading Digital Business Transformation In the Age of AI
- Microsoft Certified IT Professional
- Microsoft Certified System Administrator
- Softskills - Business Analysis Overview and Analytical techniques
- Providing Effective Internal Customer service
- ITIL Service Transaction Concepts and Processes
- Softskills - Azure, GCP and AWS
INTERESTS
- DATA Integrations, Artificial Intelligence, Cyber Security
- Hard and Smart working, Honest and Punctual, Good Communication skills, Playing Cricket, Travelling and Trekking
Timeline
Manager IT - Infra and Data Security
Atomberg Technologies Pvt Ltd
06.2023 - Current
Assistant Manager - Digital Infrastructure Operations, Technical SME
TATA Consumer Products Ltd
02.2022 - 06.2023
Sr Executive - Infra and Server Operations, SAP Support (Delivery, Basis and Security), System Admin -AD, O365, Backup, Security, Network
TATA Smartfoodz Ltd (TATA Consumer Products Ltd)
06.2019 - 01.2022
Sr Executive - IT (System admin, Cloud Datacenter, O365 admin, SAP Basis, Projects, Procurements, ISP)
KCTGROUP
03.2013 - 06.2019
Executive IT- Global User support, IT policies, Network Security, Procurement
PYRAMID Engineering & Consulting Pvt Ltd
03.2012 - 03.2013
FMS Engineer - clients (Hotel Taj Lands' End, Hiranandani Developer, CEAT Tyre)
CMS I N FOSSYTEM PVT. LTD
08.2011 - 03.2012
Sr. Engineer - Client support, Procurement, backup.
ASWAMEDH NETWORKS PVT. LTD
07.2009 - 07.2011
HSC - Science and Technology
Mumbai University
SSC - undefined
Maharashtra State Board
Bachelor of Science -
Mumbai University