ROYSTON PINTO
Mangalore
Summary
Diligent professional with 5 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
5
5
years of professional experience
Work History
Cluster Manager in HDFC Bank Relationship
ADITYA BIRLA SUN LIFE INSURANCE COMPANY LTD
10.2025 - Current
- Managed team performance and ensured adherence to company policies.
- Developed training programs to enhance employee skills and knowledge.
- Oversaw daily operations and maintained service quality standards.
- Analyzed market trends to inform decision-making processes.
- Developed and maintained strong relationships with key stakeholders in the cluster.
- Managed budgets for the cluster, ensuring financial targets were achieved within agreed timelines.
- Identified training needs of staff within the cluster and implemented appropriate development plans accordingly.
Regional Training Manager (L&D) in HDFC Bank Relationship
ADITYA BIRLA SUN LIFE INSURANCE COMPANY LTD
09.2023 - 09.2025
- Developed and implemented training programs for diverse employee groups.
- Facilitated workshops to enhance product knowledge and customer service skills.
- Collaborated with management to identify training needs and gaps.
- Evaluated training effectiveness through feedback and assessments.
- Assisted in developing effective methods for measuring the impact of different types of training initiatives.
Business Trainee
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LTD
12.2020 - 09.2023
- Assisted in customer onboarding and policy issuance processes.
- Reviewed client documents for compliance and accuracy.
- Conducted outbound calls to potential clients to generate leads.
- Scheduled follow-up appointments for sales representatives with interested clients.
- Followed up on leads generated from marketing campaigns or other sources in order to increase sales opportunities for the company.
Education
MBA / Master of Business Administration - Marketing & HR
Jain University (Deemed to be University)
Mangalore, Karnataka, IndiaPost Graduate Diploma in Business Management -
St Aloysius College (Autonomous)
Bachelor of Computer Application -
St Aloysius College (Autonomous)
Skills
- Team Work
- Time Management
- Leadership
- Verbal & Written Communication
- MS Office
- Negotiation Skills
- Learning & Development
- sales strategy
- team leadership
- client retention
- revenue growth
- lead generation
- staff development
Software Skills
- Microsoft Office
- Outlook
Languages
English
First Language
Timeline
Cluster Manager in HDFC Bank Relationship
ADITYA BIRLA SUN LIFE INSURANCE COMPANY LTD
10.2025 - Current
Regional Training Manager (L&D) in HDFC Bank Relationship
ADITYA BIRLA SUN LIFE INSURANCE COMPANY LTD
09.2023 - 09.2025
Business Trainee
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LTD
12.2020 - 09.2023
MBA / Master of Business Administration - Marketing & HR
Jain University (Deemed to be University)
Post Graduate Diploma in Business Management -
St Aloysius College (Autonomous)
Bachelor of Computer Application -
St Aloysius College (Autonomous)