I seek challenging opportunities where I can fully use my skills for the success of the organization.
Overview
8
8
years of professional experience
Work History
Senior Executive
Citizens Alliance Private Ltd
Kolkata
04.2023 - Current
Work as a Senior Executive (Team leader
Assigned team work and monitored performance, Quality Score , Attendance of my team.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Evaluated individual and team performance and identified opportunities for improvement.
Junior Executive Assistant
IPAC
Kolkata
01.2019 - 01.2021
My job role was registered the West Bengal Citizens complaint after registered the issue hilight there issue with Higher Authority.
Company Overview: Work in a govt. Campaign under PK and his company IPAC, which is great success of my life. Because in thise project our main moto are winning our hon'ble CM mamata banerjee for third in vidhansabha election from WB. We did thise and completed our main moto and objects which is a great achievement.
CCE
Intelnet Global Service Ltd
01.2017 - 07.2019
Work as a CCE In SBI Process.
Exceeded customer satisfaction by finding creative solutions to problems.
Assisted with customer requests and answered questions to improve satisfaction.
Education
Higher secondary -
Entally Hindu Valika Vidhya Mandir
01.2021
Madhyamik -
Entally Hindu Valika Vidhya Mandir
01.2019
Skills
Customer Service
Team leadership
Projects
Work in a govt. Campaign under PK and his company IPAC, which is a great success of my life. Our main moto was winning our hon'ble CM Mamata Banerjee for third in Vidhansabha election from WB.