Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Ruchi Jain

Summary

Certified Scrum Product Owner - An Associate Manager with extensive experience at ValueLabs, specializing in requirement analysis and user story development. Proficient in Requirements gathering to User story Writing and ensuring high-quality outcomes through effective communication and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Associate Manager(Business Analyst)

ValueLabs
04.2024 - Current
  • Collaborated with Ingram Micro to deliver customized solutions meeting client specifications.
  • Conducted requirement gathering and crafted user stories aligned with client needs.
  • Presented functional solutions in CCB while integrating feedback from stakeholders.
  • Facilitated sprint ceremonies and customer demonstrations to enhance stakeholder engagement.
  • Designed process flows that improved operational efficiency across multiple projects.
  • Managed and prioritized Product Backlog in alignment with strategic business objectives.
  • Supporting end-to-end testing, UAT, and API testing for functionality validation.
  • Oversaw integration projects, including API and EDI mappings for key clients.

Product Owner

Valuelabs
04.2022 - 03.2024
  • Conducted requirement gathering from customers and warehouse engineering teams.
  • Designed adaptable functional solutions to meet customer and BlueIQ needs.
  • Created process flows based on gathered requirements for improved clarity.
  • Prepared functional documents and secured sign-off from business stakeholders.
  • Presented functional solutions in CCB, integrating feedback from stakeholders.
  • Managed and prioritized Product Backlog to align with strategic business objectives.
  • Collaborated with Agile teams to define user stories and acceptance criteria.
  • Oversaw integration projects, including API and EDI mappings for key clients.

Product Owner

TechMahindra
04.2020 - 04.2022
  • Led Sprint Delivery for Convergence project with Dell and Cisco vendors using new headless architecture.
  • Conducted Sprint Planning sessions, detailing requirements to ensure team understanding.
  • Converted requirements into actionable User Stories for development clarity.
  • Reviewed completed stories and bugs, ensuring quality before release.
  • Defined sprint goals to align team efforts with project objectives.
  • Maintained a logbook of priority issues, facilitating timely resolutions.
  • Delivered stakeholder demos, showcasing product progress and functionality.
  • Assisted onboarding new members by sharing product knowledge and vision.

End to End Tester & Test Lead

TechMahindra
11.2017 - 03.2020
  • Managed end-to-end testing for CISCO project, contributing ten percent to total Ingram revenue.
  • Developed web portal for CISCO partners, enabling online ordering and order detail access.
  • Designed and executed test cases based on product user stories to ensure comprehensive coverage.
  • Generated test data to validate critical requirements, coordinating with multiple teams.
  • Executed end-to-end test scenarios across systems while troubleshooting application layers.
  • Performed API testing using Postman for thorough validation.
  • Collaborated directly with product owner and business users to verify test scenarios.
  • Utilized TFS, Atlassian JIRA, and Microsoft Test Manager for defect management and execution.

Test Lead

TechMahindra
02.2015 - 10.2017
  • Led testing initiatives for a team of 20 across two locations.
  • Designed high-level test cases based on defined requirements and scenarios.
  • Developed detailed test cases derived from initial high-level test cases.
  • Mapped scenarios and test cases to requirements in Requirements Traceability Matrix.
  • Planned data needs for executing detailed test cases and coordinated test data setup with Data Team.
  • Prepared Defect Test Closure Reports and Lessons Learned Reports for client review post-execution.
  • Compiled SLA reports detailing defect metrics for each release.
  • Facilitated discussions on missing requirements during UAT/E2E to ensure updates prior to testing.

TEST LEAD

TechMahindra
11.2007 - 02.2015
  • Led testing team of 14 across two geographical locations to ensure high-quality deliverables.
  • Conducted V&V planning and defined happy/sad scenarios based on business requirements.
  • Executed root cause analysis for identified bugs, ensuring timely resolutions.
  • Utilized defect tracking tools, including Quality Center and JIRA, to monitor issues.
  • Managed quality assurance processes, project audits, and completion of testing artifacts.
  • Facilitated defect prevention meetings and prepared metrics reports for new requirements.
  • Oversaw middleware services that encapsulated critical functionalities for multiple customer journeys.
  • Provided access to British Telecom's back-end systems through strategic transaction automation.

Education

Master of Science -

BITS Pilani
01.2010

Bachelor of Science -

Banasthali University
01.2006

Skills

  • Requirement analysis and user story design
  • Process design and defect management
  • User acceptance testing support
  • Effective communication and problem solving
  • Agile methodologies and DevOps practices
  • HP ALM and TFS management
  • Atlassian JIRA and Confluence usage

Awards

  • Cookies Award, Tech Mahindra, 04/08 - 09/09
  • Star of the month, STAA, 10/09 - 10/10
  • PAT ON BACK Award, Tech Mahindra, Q4'09 - 10 & Q3'16 - 17
  • Best Team Award, Tech Mahindra, Q4’16 - 17
  • Multiple client appreciation mails, Ingram Micro Client
  • Promoted to Associate Manager, ValueLabs, Within two years of joining

Timeline

Associate Manager(Business Analyst)

ValueLabs
04.2024 - Current

Product Owner

Valuelabs
04.2022 - 03.2024

Product Owner

TechMahindra
04.2020 - 04.2022

End to End Tester & Test Lead

TechMahindra
11.2017 - 03.2020

Test Lead

TechMahindra
02.2015 - 10.2017

TEST LEAD

TechMahindra
11.2007 - 02.2015

Master of Science -

BITS Pilani

Bachelor of Science -

Banasthali University

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Ruchi Jain