Summary
Overview
Work History
Education
Skills
Interests
Strengths
Timeline
Generic

Ruchika Prakash Kamble

Retention Executive
Mumbai

Summary

To obtain a challenging position in a growth-oriented organization where I can utilize my skills, enhance my knowledge, and contribute effectively to the organization’s success while gaining valuable experience and career development.

Overview

2
2
years of professional experience
1
1
Language

Work History

Tele Sales Executive

ICICI Lombard General Insurance (Bloom Systems Pvt Ltd)
07.2024 - Current

ICICI Lombard GIC Ltd

Designation: Retention Executive
Duration: July 2024– Present

  • Handling policy issuance, endorsements of policy, and cancellations of policy
  • Addressing walk-in customer queries related to insurance
  • Managing queries from cluster managers and dealers
  • Maintaining inward & outward entries for insurance policy files
  • Uploading and managing renewal data of clusters on the portal
  • Managing dealer retention base and converting potential renewals
  • Calling customers and handling conversion data (open/closed cases)
  • Providing competitive insurance quotes and query resolution

Worked in partnership with Auto Ninja for:

· Uploading data on Auto Ninja platform

· Renewing policies through Auto Ninja portal

· Training new joiners on system usage and process flow

· Maintaining detailed renewal reports generated via Auto Ninja

· Supervising and supporting new trainees for process adherence and resolving their issue.

· Training dealer staff for policy issuance and Auto Ninja portal usage.

Sales Executive

Nivara Graphics
12.2023 - 03.2024
  • Handling Customers, Product Introduction, Calling, raised estimate, arrange dispatch in timeline, Manage delivery and keep payment record of customers.

Education

S.S.C. -

Maharashtra State Board of Secondary and Higher Secondary

H.S.C. - undefined

Maharashtra State Board of Secondary and Higher Secondary

B. Com - undefined

University of Mumbai

Skills

MS – CIT Maharashtra State Board of Technical Education Mumbai

English Typing Maharashtra Knowledge Corporation Ltd

Tally Advance Tally Prime & GST (Anubhav Computer Institute)

MS Office Advance Tally Prime & GST (Anubhav Computer Institute)

Interests

Reading, Learning & Travelling

Strengths

• Perseverance 

• Punctuality

• Honesty

Timeline

Tele Sales Executive

ICICI Lombard General Insurance (Bloom Systems Pvt Ltd)
07.2024 - Current

Sales Executive

Nivara Graphics
12.2023 - 03.2024

H.S.C. - undefined

Maharashtra State Board of Secondary and Higher Secondary

B. Com - undefined

University of Mumbai

S.S.C. -

Maharashtra State Board of Secondary and Higher Secondary
Ruchika Prakash KambleRetention Executive