Rudraksh Maan
Delhi
Summary
Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Overview
7
7
years of professional experience
1
1
Certification
1
1
Language
Work History
Technical Support Analyst
Accenture
08.2023 - 12.2023
- Analyzed massive quantities of deep-dive information for Big Data projects.
Technical Support Social Media
Concentrix
06.2021 - 01.2022
- Collaborated with sales, product management, and web development teams to create specific marketing campaigns across multiple platforms.
- Strategized and developed video content for client's website and social media publications.
- Trafficked advertisements to target audience using specific algorithms for focused exposure.
- Increased user base by promoting brand awareness and launching key marketing efforts.
Technical Support
Cybernetics Web Solutions
01.2017 - 03.2021
- Assisted with updating technical support best practices for use by team.
Education
Bachelor of Science -
Jaipur National University
JaipurSkills
Tools MS-Office, CRM, Outlook, LinkedIn, Salesforceundefined
Interests
Video Gaming
Online gaming
Reading novels
Long drive
Personal Information
- Father's Name: Sushil Maan
- Date of Birth: 08/26/1993
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Certification
Graphic Designer
Timeline
Graphic Designer
12-2023
Technical Support Analyst
Accenture
08.2023 - 12.2023
Technical Support Social Media
Concentrix
06.2021 - 01.2022
Technical Support
Cybernetics Web Solutions
01.2017 - 03.2021
Bachelor of Science -
Jaipur National University
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