Rumi Maurya
Dehradun
Summary
Resourceful professional in the field of interviewing, known for high productivity and efficiency in task completion. Specialize in effective communication, data analysis, and conflict resolution skills. Excel using empathy, active listening, and adaptability to navigate diverse interactions and achieve objectives.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
CEX Executive
MD INDIA
Dehradun
01.2026 - Current
- In the process of bill verification under PMJY Scheme.
- Completed day-to-day duties accurately and efficiently.
- Analyzed billing data to ensure accuracy and compliance with company policies.
- Created reports to track progress of billing activities.
Quality Verifier
Berg Technologies Pvt. Ltd.
Dehradun
11.2024 - 10.2025
- Maintained organized records of verified documents for easy access.
- Adhered to strict deadlines while managing multiple verification tasks simultaneously.
- Performed document review to ensure compliance with standards and regulations.
- Assisted in training new team members on verification protocols and tools.
Costumer Care Executive
We Win Limited
Dehradun
12.2023 - 08.2024
- Resolved customer complaints through effective communication and problem-solving.
- Managed high call volumes while maintaining a positive attitude and professionalism.
- Answered customer inquiries and provided accurate information.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer complaints promptly and efficiently.
Education
Bachelor of Arts -
Uttarakhand Open University
Haldwani 06.2023 - 06.2025
GOVT I C KISHANPUR DEHRADUN
Dehradun GOVT I C KISHANPUR DEHRADUN
Dehradun Skills
- Document verification
- Regulatory compliance
- Quality assurance
- Data analysis
- Call center operations
- Problem solving
- Time management
- Team collaboration
- Teamwork orientation
Languages
Hindi
First Language
English
Elementary (A2)
A2
Timeline
CEX Executive
MD INDIA
01.2026 - Current
Quality Verifier
Berg Technologies Pvt. Ltd.
11.2024 - 10.2025
Costumer Care Executive
We Win Limited
12.2023 - 08.2024
Bachelor of Arts -
Uttarakhand Open University
06.2023 - 06.2025
GOVT I C KISHANPUR DEHRADUN
GOVT I C KISHANPUR DEHRADUN