Rupa Shree
Dwarka
Summary
Experienced and results-driven professional with a proven track record in product management, marketing, and team leadership across diverse industries. Recognized for excelling in cross-functional collaboration, strategic planning, and product lifecycle management, achieving a 15% boost in operational efficiency at CBM Industrie Pvt. Ltd. Adept at translating market research into actionable insights, fostering strong client relationships, and securing high-value contracts. Skilled in driving product development, managing end-to-end project lifecycles, and strategizing go-to-market plans to ensure alignment with business goals and deliver organizational success.
Overview
6
6
years of professional experience
Work History
Deputy General Manager
CBM Industrie PVT LTD
Delhi
05.2023 - Current
- Led product specification development, bidding processes, and vendor management for key projects.
- Collaborated with departments to align product features with client requirements. Engage with selected partners to gain a deep understanding of their platforms, identifying critical product touchpoints, and integration opportunities.
- Negotiated and finalized supportive bidders, ensuring timely, cost-effective project delivery.
- Ensures that the Product Backlog is visible, transparent, and clear to all, and shows what the Development Team will work on next, as well as showing sufficient items and provisional priorities for the next few releases.
- Validates requirements in the form of user stories coming from stakeholders, and where necessary, rejects requirements that do not have proper justification, urgency, feasibility, and do not contribute value to the product.
- Business Process Improvements: Have a strong Continuous Improvement focus through ESSA (Elimination, Standardization, Simplification, Automation) and identified, redesigned, and implemented SLA, SOP, and KPIs, streamlining the existing processes and improving efficiency by 15%.
Marketing Executive
RailTel Corporation of India Ltd.
Delhi
08.2020 - 02.2023
- Spearheaded end-to-end management of product offerings, like Leased Line, IBW, MPLS, and Railnet.
- Successfully managed bidding processes for major PSUs, including AAI, ONGC, SBI, RVNL, DFCCIL, and other government entities. Department as well. .
- Ensured smooth testing and implementation of solutions, enhancing service delivery, and client satisfaction.
- Customer Relationship Management (CRM): Developed and maintained strong relationships with PSU clients to ensure continuous engagement and satisfaction.
Acted as the primary point of contact for resolving client issues, and providing customized solutions.
Conducted regular client meetings to understand needs, and adapt services accordingly. - Service Portfolio Management: Managed and promoted a wide range of telecommunications solutions, including Leased Line, IBW (Internet Bandwidth), MPLS (Multiprotocol Label Switching), and Railnet services.
Coordinated with internal teams to ensure the seamless deployment, testing, and maintenance of network services. - Testing and Commissioning: Oversaw the end-to-end testing and commissioning of network links to ensure that technical specifications were met. Collaborated with the LMC department to troubleshoot and resolve issues during the deployment phase.
- Cross-Functional Collaboration: Worked closely with the Legal, Finance, and Operations teams to streamline processes and ensure alignment with organizational goals. Partnered with technical teams to understand product offerings, and provide accurate information to clients.
- Marketing Strategy Development: Conducted market research to identify emerging trends and opportunities within the telecommunications sector. Contributed to the development of marketing strategies and campaigns to enhance Railtel's visibility and reach in the PSU market.
- Reporting and Analysis: Prepared detailed reports on project performance, client satisfaction, and revenue generation for senior management review.
- Analyzed market data to identify gaps and propose improvements in service delivery and marketing efforts.
- Key Achievements:
- Successfully secured multiple high-value contracts through competitive bidding, significantly contributing to the organization's revenue growth.
- Streamlined the bidding and project implementation process, reducing turnaround time by 20%.
- Strengthened Railtel’s position in the PSU sector by delivering reliable and customized solutions, resulting in repeat business from major clients.
- Ensured 100% compliance with project deadlines and quality standards, enhancing customer satisfaction.
Business Development Executive
HummingBird Talent Search
Delhi
04.2019 - 07.2020
- As a business development executive my responsibilities are research client business referrals, network, and web leads; provide prospective customers/clients with all services offered and additional presentations as needed, and work with clients to create solutions for their needs and consult throughout the sales process
- Brings projects from social media and bids on freelancing sites
- Other responsibilities are cold calling, cold email, Negotiation, identifying potential clients and communicating with customers
Education
Data Science -
IMARTICUS
01.2021
MBA - FINANCE
S.M.U
01.2019
History (Hons.) -
Delhi University
01.2012
HSC -
CBSE
01.2008
SSLC -
CBSE
01.2006
Skills
- Product Lifecycle Management
- Market Research & Analysis
- Strategic Planning & Roadmaps
- Cross-Functional Team Collaboration
- Customer-Centric Product Design
- Financial Analysis & Budgeting
- Data-Driven Decision Making
- Vendor & Stakeholder Management
- Compliance and Regulatory Knowledge
- Proposal Writing and Editing
- Client Relationship Management
- Contract Negotiation
- Power Point
- M S Word
- MS Excel
- SAS
- Tableau
- Python
- EOI,E-tender, E- Nevada, GEM Portal, IREPS Portal
- ERP
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief., 11/20/24, New Delhi
Languages
- English
- Hindi
Hobbies and Interests
- Learning new things and technology
- Reading books
- Exploring new places
Personal Information
- Father's Name: Mr. Girender Chaudhary
- Mother's Name: Mrs. Bharti
- Date of Birth: 09/26/91
- Gender: Female
- Nationality: Indian
Timeline
Deputy General Manager
CBM Industrie PVT LTD
05.2023 - Current
Marketing Executive
RailTel Corporation of India Ltd.
08.2020 - 02.2023
Business Development Executive
HummingBird Talent Search
04.2019 - 07.2020
Data Science -
IMARTICUS
MBA - FINANCE
S.M.U
History (Hons.) -
Delhi University
HSC -
CBSE
SSLC -
CBSE
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