Rupak Chattopadhyay
Kolkata
Summary
Results-driven IT Program Leader with 16 years in telecommunications and financial services, specializing in digital transformation and technology delivery. Manages strategic planning and cross-functional execution, ensuring governance and stakeholder alignment. Led AI transformation initiatives enhancing operational efficiency and infrastructure modernization, yielding significant cost savings. PRINCE2 Practitioner certified.
Overview
3
3
Languages
6
6
Certification
19
19
years of professional experience
Work History
Senior IT Program Manager
Tata Consultancy Services
Munich
03.2023 - Current
- Leading global IT infrastructure transformation initiatives, including datacenter migrations, cloud transformation, application transitions, and infrastructure modernization, aligned with business and operational objectives.
- Managed the migration of 49 applications across 230+ virtual and physical servers to a new datacenter, improving governance and maintainability while delivering €3M in annual infrastructure OPEX savings.
- Coordinated program governance, financial management, and stakeholder engagement to uphold delivery commitments and optimize costs across cross-functional teams.
- Received an On-the-Spot Award for delivering a critical datacenter migration within an aggressive timeline and redesigning VMware/vSphere infrastructure to reduce licensing costs and increase workload capacity.
- Identified and assessed potential AI use cases for Telefónica Germany's AI transformation journey in collaboration with business and infrastructure teams, enhancing operational efficiency and automation.
- Coordinating IT security initiatives covering administrative access reconciliation, vulnerability management, Key Management System implementation, and compliance.
- Project: Telefónica Germany - Datacenter & Cloud Transformation.
- Technologies used: VMware | vSphere | Tanzu | NSX-T | Active Directory | AWS | Azure | HCI | Cloud Security | Observability | IT Compliance | Jira | Confluence
Senior Project Manager
Tata Consultancy Services
Kolkata
03.2018 - 03.2023
- Led a network infrastructure transformation project for the London Stock Exchange, implementing Software-Defined (SD) networking solutions.
- Spearheaded deployment of SD-WAN and SDN controllers, improving network performance and security.
- Managed cross-functional technology transformation initiatives, coordinating project planning, stakeholder engagement, vendor relations, risk management, governance, and delivery tracking within complex enterprise environments.
- Delivered global IT infrastructure projects, focusing on data centre migrations and application transitions, earning recognition for comprehensive support and contributions.
- Executed a data centre consolidation strategy, optimizing IT infrastructure for a leading global financial institution.
- Managed the consolidation of 16 data centers to 7 data centers across multiple geographies, ensuring minimal downtime.
- Migrated 30,000+ physical and virtual servers in a structured 18-month timeline. Optimized IT operations, reducing technical debt and operational costs.
- Technologies used: Datacenter Consolidation | Server Migrations | Storage Migration | Active Directory | Service Now | PowerShell | Cloud
IT Operation Manager
Tata Consultancy Services
Kolkata
10.2015 - 03.2018
- Led IT service operations nationwide, ensuring alignment with SLAs and achievement of business objectives.
- Managed end-to-end IT infrastructure, guaranteeing availability, reliability, and security of servers and networks.
- Enhanced IT service delivery and operational efficiency through ITIL-based service management and continuous service improvement, maintaining zero major incidents for two consecutive quarters.
- Project: Godrej Consumer Products Limited – IT Service Operation
- Technologies used: Datacenter Consolidation | Server Migrations | Cloud Transition | IT Risk Management | SLA Management
Database Administrator
CMC Ltd.
Kolkata
06.2007 - 09.2015
- Provided production support and troubleshooting, ensuring stability in large-scale IT environments.
- Led IT support and project implementation teams, enhancing service delivery for enterprise clients.
- Executed project for ITC Limited, supporting a conglomerate in the fast-moving consumer goods sector.
- Technologies used: SLA Management | Microsoft SQL Server
Education
Bachelor of Technology - Electronics and Communication
West Bengal University of Technology
Kolkata, India07-2007
Skills
IT Program & Portfolio Management AI & Digital Transformation AI Use-Case Assessment AI-Driven Infrastructure Operations Enterprise Technology Transformation Datacenter & Cloud Migration Infrastructure Modernization Intelligent Automation IT Security & Governance Risk & Compliance Budget & Cost Optimization Stakeholder & Vendor Management Team Leadership ITIL Agile & Scrum Azure AWS VMware Kubernetes Terraform Ansible Docker SDN/SD-WAN HCI
Personal Information
Title: Senior IT Program Manager | AI & Digital Transformation | Enterprise Technology Modernization | Infrastructure & Cloud Transformation | IT Security | PRINCE2 Practitioner
Certification
- PRINCE2 Practitioner, PRINCE2 Foundation, ITIL Foundation V4, Certified Partner Specialist-Gemini Enterprise Agent Development, Microsoft Certified IT Professional (MCITP), Microsoft Certified Technology Specialist (MCTS).
LANGUAGE SKILLS
English (C2) | Bengali (Mother tongue) | German (A1)
HOBBIES
Driving | Cooking | Cricket
Languages
English
Proficient (C2)
C2
Bengali
Native
Native
German
Beginner (A1)
A1
Timeline
Senior IT Program Manager
Tata Consultancy Services
03.2023 - Current
Senior Project Manager
Tata Consultancy Services
03.2018 - 03.2023
IT Operation Manager
Tata Consultancy Services
10.2015 - 03.2018
Database Administrator
CMC Ltd.
06.2007 - 09.2015
Bachelor of Technology - Electronics and Communication
West Bengal University of Technology