RUPANJAN MULLICK
Kolkata
Summary
Results-driven Sales Manager bringing 5.5+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
6
6
years of professional experience
Work History
Senior Business Development Manager
Healthplix
10.2023 - Current
- Managed sales pipeline from lead generation through contract closure.
- Addressed client questions and resolved complaints related to products, services and accounts.
- Provided ongoing support for users experiencing difficulty accessing or navigating through the various features of an Electronic Medical Record System.
Senior Development Manager
Eka.care
Kolkata
07.2022 - 10.2023
- Educated customers on how to use the software product effectively.
- Developed and maintained relationships with clients to ensure a high level of customer satisfaction.
- Tracked all sales activities using CRM tools and provided weekly performance reports to management.
Success Manager
PharmEasy
05.2021 - 07.2022
- Maintained relationships with existing customers by providing support and responding promptly to inquiries.
- Spearheaded customer success initiatives resulting in the generation of 40lac in business Of Medicine
- Collaborated cross-functionally with sales, marketing, and product teams to identify opportunities for upselling and cross-selling
Business Development Manager
Valeo Nutra Luxaderme Newyork
08.2019 - 03.2021
Newyork presence
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Associate Sales Manager
Puraniks Builders Ltd
09.2018 - 08.2019
- Orchestrated real estate sourcing operations, culminating in a successful business portfolio worth 4 crore
- Collaborated with legal and finance teams to facilitate smooth transaction processes and ensure compliance with regulations
- Developed and maintained relationships with brokers and landlords in key markets.
Skills
- Customer Relations Management
- Onboarding and Induction
- Issue Resolution
- Teamwork
- Customer and Client Service
- Client Acquisition
- Planning and Organizing
- Communication and Feedback
- Business Growth and Retention
- Closing Sales
- Sales and Marketing Expertise
- Distribution Management
- Key Account Management
- Salesforce Management
- CRM Platforms
Timeline
Senior Business Development Manager
Healthplix
10.2023 - Current
Senior Development Manager
Eka.care
07.2022 - 10.2023
Success Manager
PharmEasy
05.2021 - 07.2022
Business Development Manager
Valeo Nutra Luxaderme Newyork
08.2019 - 03.2021
Associate Sales Manager
Puraniks Builders Ltd
09.2018 - 08.2019
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