Rupesh Ranjan
Bihar
Summary
Talented professional with 6.5 years of industry experience. Highly skilled in successfully handling various issues. Recognized for effective problem-solving and goal-oriented planning. A persistent leader eager to drive organizational growth. Proficient in strategic planning, problem-solving, and communication, with a strong understanding of business principles, project management, and team leadership. Collaborative and driven, with a relentless work ethic. Seeking a full-time position that presents professional challenges and leverages interpersonal skills, excellent time management, and problem-solving abilities.
Overview
6
6
years of professional experience
4032
4032
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Lead Specialist-Spanish, Deal Management Global SS
Oracle India Private Limited
09.2024 - Current
- Proactively collaborate with Sales Representatives to assist with the Deal Approval System (DAS), ensuring accuracy, a smooth approval process, and minimizing multiple iterations.
- Adhere to the agreed-upon rules of engagement between Deal Management and other Oracle groups (e.g., Legal, RevRec).
- Validate all aspects of contract packages for accuracy and compliance with Oracle’s Business Practices and Consulting Business Approvals/Processes while maintaining customer satisfaction and responsiveness.
- Develop strong client relationships through consistent communication, understanding their needs, and delivering tailored solutions.
- Enhance customer satisfaction by addressing concerns promptly, providing thorough resolutions, and maintaining open lines of communication.
- Manage high-profile projects, ensuring timely completion within budget constraints while maintaining quality standards.
Sr. Spanish Language Expert
Oracle India Private Limited
01.2023 - 08.2024
- Validate and create purchase orders for approved purchase requisitions.
- Update GL codes on purchase orders, including Cost Center, GL Account, and Sub Account.
- Manage AP hold invoices, addressing price and line variances, quantity and unit price mismatches, and tax holds.
- Resolve AP holds and ensure timely payment release.
- Cancel and recreate purchase orders as requested by the Line of Business (LOB).
- Communicate purchase orders to suppliers when missed by the system.
- Work with suppliers to resolve discrepancies in quotes or invoices.
- Handle escalated purchase order queries.
- Process urgent purchase order requests from the LOB.
- Work on OSVC incidents assigned by the helpdesk team.
- Support external audit requirements.
- Assist the Accounts Payable team in resolving issues with stuck invoices.
- Coordinate with the SDM team to update correct supplier communication details.
Senior Spanish Language Expert - Sr. Account Associate
Tata Consultancy Services
09.2019 - 01.2023
- Gained practical experience using SAP ERP (FICO) for accounts receivable.
- Learned and implemented the Agile way of working.
- Translated legal documents between English and Spanish.
- Provided friendly and efficient customer service, handling challenging situations with ease.
- Attended training programs to enhance professional knowledge and interpretation skills.
- Responded to queries from the Collections and Billing teams in a timely manner.
- Processed and allocated received cash for appropriate clients and invoices in EUR.
- Assisted in forensic analysis of aged items and on-account payments to identify and close open items.
- Identified areas for improvement and increased automation, working with external consultants and the Corporate Systems team.
- Assisted with month-end activities.
- Participated in the financial close process, including sub-ledger to GL reconciliations, ensuring all activities were completed accurately and on time.
- Responded to audit queries.
- Undertook ad hoc tasks and other duties as required by the Shared Services team.
- Demonstrated teamwork by exchanging ideas and providing support to colleagues.
Customer Service Executive
Credence Resource Management
01.2019 - 07.2019
- Spanish customer care Executive
Education
Intermediate - In Science
Gaya College
GAYA, BiharB.A. Spanish (Hons.) - Spanish Language Expert
Doon University
Dehradun, India 06.2014 - 07.2018
High School -
Ranglal High School,
Sherghati, GayaSkills
Planning and coordination
Certification
Attended National seminar on Social and cultural History of contemporary Spanish speaking countries.
Personal Information
Date of Birth: 05/16/97
Awards
- Received several appreciation emails from onshore clients and offshore managers for resolving client queries/cases, taking initiative in process learning, and ensuring a quick turnaround of open items.
- Awarded 'Star Performer' by TCS.
- Received the Star of Business Award in 2024 for exceptional performance.
- Submitted process-related improvement ideas for PR to PO, invoice processing, and the purchase card process, which were successfully implemented, earning an appreciation certificate.
Disclaimer
I Rupesh Ranjan, hereby declare that the above-mentioned information is true to the best of my knowledge and belief."
Timeline
Lead Specialist-Spanish, Deal Management Global SS
Oracle India Private Limited
09.2024 - Current
Sr. Spanish Language Expert
Oracle India Private Limited
01.2023 - 08.2024
Senior Spanish Language Expert - Sr. Account Associate
Tata Consultancy Services
09.2019 - 01.2023
Customer Service Executive
Credence Resource Management
01.2019 - 07.2019
B.A. Spanish (Hons.) - Spanish Language Expert
Doon University
06.2014 - 07.2018
Attended National seminar on Social and cultural History of contemporary Spanish speaking countries.
Attended a seminar on the 'Importance of Learning a Foreign Language.
Certification in Agile Way of Learning.
Intermediate - In Science
Gaya College
High School -
Ranglal High School,
Similar Profiles
Janaki SekarJanaki Sekar
Principal Software Engineer at Oracle India Private LimitedPrincipal Software Engineer at Oracle India Private Limited
John JayakumarJohn Jayakumar
Senior Software Engineer at Oracle India Private LimitedSenior Software Engineer at Oracle India Private Limited
ANJU SAHADEVANANJU SAHADEVAN
Senior Analyst- Cloud Transaction Management, Post Booking Services & Ops Support at ORACLE INDIA PRIVATE LIMITEDSenior Analyst- Cloud Transaction Management, Post Booking Services & Ops Support at ORACLE INDIA PRIVATE LIMITED