Rushikesh Rathod
Khamgaon
Summary
Experienced Senior GSA with a focus on team collaboration and training. Skilled in problem-solving and time management, contributing to a positive work environment and exceptional customer experiences. Recognized for fostering strong relationships with colleagues and clients.
Overview
5
5
years of professional experience
Work History
Sr. GSA
The Ambience Hotel
Pune
05.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
GSA
The Duke Resort
Lonavala
06.2021 - 05.2023
- Maintained cleanliness and organization of dining areas and kitchen facilities.
- Assisted in food preparation and plating for service.
- Monitored inventory levels of cleaning supplies and notified management for replenishment.
- Trained new stewards on proper cleaning techniques and safety protocols.
- Personally welcomed guests and helped find most suitable offerings through effective questioning.
Education
Deploma in Hotel Management - Hospitality
GTI Hotel Management
Buldhana02-2021
HSC (12th) - Science
Late. Bhayabhau Patil Jr. College
Boriadgaon05-2020
Skills
- Customer service
- Inventory management
- Training and development
- Cleaning efficiency
- Customer relationship management
- Team collaboration
- Problem solving
- Time management
- Active listening
- MS office
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Marathi
Advanced (C1)
C1
Accomplishments
Rising Star
Timeline
Sr. GSA
The Ambience Hotel
05.2023 - Current
GSA
The Duke Resort
06.2021 - 05.2023
Deploma in Hotel Management - Hospitality
GTI Hotel Management
HSC (12th) - Science
Late. Bhayabhau Patil Jr. College