Rutuja Nikhil Jadhav
Pune
Summary
Analyst with 5+ years of experience in Insurance Claims Operations specializing in claim documentation, workflow coordination, quality audits, reporting, and process improvement. Experienced in handling multiple processes, supporting Claim Adjusters, maintaining accurate claim information, and meeting quality and productivity targets. Strong ability to manage priorities, resolve process queries, and work effectively in a high-pressure environment. MCA with MCSA certificate.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Senior Associate
Allstate Solutions Pvt. Ltd.
Pune
02.2021 - Current
- Proving assistance to Claim Adjusters in claim related activities by adding documents and notes regarding damages.
- Supported Claim Adjusters by updating claim information from clients, vendors, and attorneys to enhance case accuracy.
- Updating claim status (Due or Closed with reason) and notifying the Claim Adjuster.
- Upload required Ladder information by verifying Insured address, height, Pitch and stories of Insured Property for roof before inspection by Adjuster.
- Trained on processes to ensure compliance and accuracy in claims handling.
- Ability to handle multiple functions and work in high-pressure environments with tight deadlines.
- Competence to complete the work assigned with poise under all circumstances.
- Conducted audits of new trainees to assess their performance.
- Created a tracking system to monitor daily process counts, improving oversight and accountability.
- Working on Daily Allocation for multiple processes.
- Pulling and sending Daily Production and other reports to Managers and Team.
- Received yearly performance appreciation for consistent performance, quality, productivity, and ownership.
- Contributed ideas to improve the workflow tool for better task tracking.
- submitted Process improvement idea for Adjuster Support and Pending Management tasks.
Smart Class Coordinator
SMARTCLASS EDUCATIONAL SERVICES PVT LTD
12.2017 - 01.2019
- Conducted refresher training sessions for school teachers to enhance software usage.
- Motivated school teachers to effectively utilize software tools.
- Ensured proper functionality of all hardware and software provided by the company in the school.
- Updated the school server with all the new content and software features.
- Allocated resources daily to manage multiple processes in an efficient manner. for multiple processes.
System Admin
CHELTON TECHNOLOGIES
02.2017 - 10.2017
- Oversaw hardware inventory and maintenance, ensuring optimal system performance.
- Troubleshot systems to identify and resolve technical issues, enhancing user experience.
- Resolved network-related issues, maintaining connectivity and system reliability.
- Updating System Database.
- Assembling and disassembling Computer System.
- Conducting Desktop & CCNA practices.
- Handling Pearson VUE exam at center.
Emergency Response Officer
BVG India Pvt ltd
02.2015 - 03.2016
- Coordinated emergency response drills to ensure team readiness and compliance.
- Trained personnel in emergency response protocols to ensure readiness.
- Responded to reported incidents locally and assessed situations to determine necessary actions.
- Monitored safety equipment and maintained operational readiness for emergency situations.
- Assisted in developing emergency response plans and protocols for various scenarios.
Education
M.C.A -
Yashwantrao Mohite Institute of Management
Karad01-2014
B.C.A -
Krishna Institute Of Management And Computer Sciences
karad01-2011
H.S.C -
K.B.P.V. And Jr. college
Dhebewadi01-2008
S.S.C -
K.B.P.V. And Jr. college
Dhebewadi01-2006
Skills
- Claims processing
- Claims management
- Compliance training
- Process improvement
- Document management
- Team collaboration
- Deadline oriented, methodical, and hardworking
Certification
- AIDA L-1 and L-2 Certification in Insurance
- XACT OTC
Personal Information
Date of Birth: 10/24/90
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Timeline
Senior Associate
Allstate Solutions Pvt. Ltd.
02.2021 - Current
Smart Class Coordinator
SMARTCLASS EDUCATIONAL SERVICES PVT LTD
12.2017 - 01.2019
System Admin
CHELTON TECHNOLOGIES
02.2017 - 10.2017
Emergency Response Officer
BVG India Pvt ltd
02.2015 - 03.2016
M.C.A -
Yashwantrao Mohite Institute of Management
B.C.A -
Krishna Institute Of Management And Computer Sciences
H.S.C -
K.B.P.V. And Jr. college
S.S.C -
K.B.P.V. And Jr. college