Raychel A.
Kolundirampattu, Tirukoilure
Summary
To work in a frontier that challenges my professional and intellectual abilities and continually to excel by doing my utmost best and make an impact in the institution and in the society. Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed in US Citi Bank Claim settlement and working in 24/7 uptime environment.
Overview
2
2
Languages
Work History
Process Associate
US CITI bank
- Experience at US CITI bank claim process in two processes viz litigation and claim for 1.5 years.
- Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.
- Meticulously maintained records documenting every step of the process for future reference or training purposes.
- Implemented organizational strategies to maintain a clean, efficient workspace.
Education
B.Ed. - 82%
Dr.David Raja &Dr.Chandraleka College of Education
Tirupattur 04.2001 -
Bachelor of Science - Mathematics, 68%
Sacred Heart College (Autonomous)
Tirupattur 04.2001 -
Higher Secondary - 67%
CSI Girls Matric. Hr. Sec. School
Tirupattur 04.2001 -
Skills
Comprehensive Problem Solving abilitiesundefined
Accomplishments
Won prize in cultural competitions in college.
Personal Affiliations And Interest
- Attended soft-skills training at Sacred Heart College.
- Completed computer basic course.
Education
2014-15, B.Ed., 82%, Dr. David Raja & Dr. Chandraleka College of Education, TNTEU, 2011-14, B.Sc. Mathematics, 68%, Sacred Heart College (Autonomous), Tiruvalluvar University, 2011, Higher Secondary, 67.17%, CSI Girls’ Matric. Hr. Sec. School, State Board, 2009, SSLC, 76.4%, CSI Girls’ Matric. Hr. Sec. School, Matric Board, MS Office
Points About Self
- I have good fluency in English and can communicate well. I have experience in working/communicating with US clients.
- I take initiatives to improve things and convince others to join me.
- I have positive attitude towards things and take every negative happening or criticism as a challenge.
- I am adaptable and adjust according to my surrounding and my neighbours.
- I am very much attracted to practical knowledge rather than theoretical and I am keen to improve my skills.
Disclaimer
I hereby declare that the above given information are true and to the best of my knowledge.
Timeline
B.Ed. - 82%
Dr.David Raja &Dr.Chandraleka College of Education
04.2001 -
Bachelor of Science - Mathematics, 68%
Sacred Heart College (Autonomous)
04.2001 -
Higher Secondary - 67%
CSI Girls Matric. Hr. Sec. School
04.2001 -
Process Associate
US CITI bank
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