Raychel A.
Kolundirampattu, Tirukoilure
Summary
To work in a frontier that challenges my professional and intellectual abilities and continually to excel by doing my utmost best and make an impact in the institution and in the society. Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed in US Citi Bank Claim settlement and working in 24/7 uptime environment.
Overview
2
2
Languages
Work History
Process Associate
US CITI bank
- Experience at US CITI bank claim process in two processes viz litigation and claim for 1.5 years.
- Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.
- Meticulously maintained records documenting every step of the process for future reference or training purposes.
- Implemented organizational strategies to maintain a clean, efficient workspace.
Education
B.Ed. - 82%
Dr.David Raja &Dr.Chandraleka College of Education
Tirupattur 04.2001 -
Bachelor of Science - Mathematics, 68%
Sacred Heart College (Autonomous)
Tirupattur 04.2001 -
Higher Secondary - 67%
CSI Girls Matric. Hr. Sec. School
Tirupattur 04.2001 -
Skills
Comprehensive Problem Solving abilitiesPassion for teachingExcellent verbal and communication skillsAbility to deal with people diplomaticallyWillingness to learnTeam facilitatorLeadership qualities
Accomplishments
Won prize in cultural competitions in college.
Personal Affiliations And Interest
- Attended soft-skills training at Sacred Heart College.
- Completed computer basic course.
Education
2014-15, B.Ed., 82%, Dr. David Raja & Dr. Chandraleka College of Education, TNTEU, 2011-14, B.Sc. Mathematics, 68%, Sacred Heart College (Autonomous), Tiruvalluvar University, 2011, Higher Secondary, 67.17%, CSI Girls’ Matric. Hr. Sec. School, State Board, 2009, SSLC, 76.4%, CSI Girls’ Matric. Hr. Sec. School, Matric Board, MS Office
Points About Self
- I have good fluency in English and can communicate well. I have experience in working/communicating with US clients.
- I take initiatives to improve things and convince others to join me.
- I have positive attitude towards things and take every negative happening or criticism as a challenge.
- I am adaptable and adjust according to my surrounding and my neighbours.
- I am very much attracted to practical knowledge rather than theoretical and I am keen to improve my skills.
Disclaimer
I hereby declare that the above given information are true and to the best of my knowledge.
Timeline
B.Ed. - 82%
Dr.David Raja &Dr.Chandraleka College of Education
04.2001 -
Bachelor of Science - Mathematics, 68%
Sacred Heart College (Autonomous)
04.2001 -
Higher Secondary - 67%
CSI Girls Matric. Hr. Sec. School
04.2001 -
Process Associate
US CITI bank