S Bhavani
HYDERABAD
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager (IC)
HSBC Electronic Data Processing India Pvt Ltd
HYDERABAD
01.2020 - Current
- Preparing Facility offer letter with Facilities/Securities advising for Global Banking Markets (GBM) and Commercial Banking (CMB) customers as per Relationship manager instructions for middle east countries
- Responsible for maintaining the quality in Facility Offer Letters process in Credits department for middle east countries
- Validating the entire remarks & approval comments to confirm whether FOL is required or not based on batch reports & approved CARM applications
- Validating correspondence approved for Global Banking Markets and taking decision whether Facility offer letter is required or not
- Based on the process knowledge & consistent quality, I have been elevated as BAU for FOLs process & also to complete the application on straight through process
- Sending various MI's like Daily Tracker, reconciliation, Sampling data, Monthly Report to onshore, EOD reports to Onshore and Business Management & KPI's
- Handling the complete Generic document tracker (GDT) (End-to-End) to record Financial Covenants
- Coaching and guiding the fellow staff and new joiners on process related queries by sharing best practices and helping them improve their skill sets by effectively delegating additional responsibilities
- Coordinating regularly with the business partners (Onshore /Relationship Managers / Security and Documentation Team) to resolve process and policy related queries on various cases while maintaining a healthy and interactive relationship with them
- Cross Trained in UAE & Kuwait FOL processing within the department & Handling the multiple tasks.
Relationship Officer
HDFC PRIVATE LIMITED
04.2018 - 01.2020
- Reporting weekly, monthly and quarterly performance metrics to divisional leadership
- Handling customers regarding the Home Loan queries & suggesting the TPP (Third Party Products) of HDFC
- Completing the KYC Documentation for processing of a new Loan
- Performing several control functions, ensuring the integrity of your processes
- Collaborated with the compliance department to eliminate procedural error and collection of the cheque for the respective client
- Resolved customer inquiries and concerns promptly
- Achieving a 95% customer satisfaction rating.
Education
MBA -
Osmania University
B. Com -
Osmania University
12th -
Sri Chaitanya College
Triveni Talent High School -
Hyderabad
Skills
- Strong communication, interpersonal and problem-solving skills
- Strong desire to work in various platforms according to requirements and eagerness to learn
- Competency with MS Suite, especially Excel and the ability to learn multiple programs quickly
- Good business Acumen
- Analytical Thinking and report building capabilities
- Stakeholder meeting & Management
- Customer Support
- Project Planning
- Adaptability and Flexibility
- Multitasking
- Time Management
- Attention to Detail
Certification
- NISM Series V A: Mutual Fund Distributions Certification
- IRDAI Certification
- DCAC (Diploma in Computerized Accounting including Tally)
Accomplishments
- Recognized as the 'Star of the Year 2024' by the esteemed onshore team for exceptional dedication, outstanding performance, and significant contributions to Qatar FOL processing
- Achieved the esteemed 'Star of the Quarter 1' award for 2022, reflecting sustained excellence and valuable contributions.
- Awarded 'Star of the Month' in both September 2020 and July 2024 for outstanding performance and dedication.
Activities
Played an integral role as a member of the R&R (Rewards and Recognition) Committee, assisting in the planning and execution of diverse monthly activities aimed at fostering team spirit and motivation
Personal Information
- Date of Birth: 08/30/95
- Gender: Female
Languages
- English
- Telugu
- Hindi
Projects
Played a key role in the HotDocs Advanced Application project, focusing on simplifying the FOL(Facility Offer Letter) process and enhancing productivity Currently, deeply immersed in an automation project as a tester, committed to optimizing processes and ensuring impeccable outcomes through rigorous testing and meticulous attention to detail
Timeline
Assistant Manager (IC)
HSBC Electronic Data Processing India Pvt Ltd
01.2020 - Current
Relationship Officer
HDFC PRIVATE LIMITED
04.2018 - 01.2020
MBA -
Osmania University
B. Com -
Osmania University
12th -
Sri Chaitanya College
Triveni Talent High School -
Hyderabad
- NISM Series V A: Mutual Fund Distributions Certification
- IRDAI Certification
- DCAC (Diploma in Computerized Accounting including Tally)