S. Kamatchi

• Administered reconciliation of vendor payments and management of petty cash.
• Conducted quarterly NDC reviews with all vendors to ensure compliance.
• Coordinated with auditors for timely remittance of statutory liabilities.
• Delivered timely reports to stakeholders regarding payment statuses every two weeks.
• Executed vendor creation in SAP to facilitate on-time payments.
• Managed team responsibilities during manager absences while overseeing soft service activities.
• Developed strong relationships with key stakeholders to enhance project success.
• Performed regular inspections of assets, kitchen equipment, and vehicles for optimal operation.
• Provided technical support to users via phone and email.
• Generated reports related to helpdesk activities on a regular basis.
• Trained new employees on helpdesk processes and procedures.
• Provided timely feedback about service requests status to stakeholders.
• Facilitated communication between departments to streamline information sharing and collaboration.
• Oversaw the maintenance of office equipment, supplies, and facilities.
• Managed purchase requisitions and approvals for all department equipment and supplies.
• Processed and verified billing statements for accuracy and compliance.
• Coordinated with departments to ensure timely invoice generation.
• Communicated with clients regarding payment terms and account status.
• Analyzed billing data to identify discrepancies and recommend solutions.

Answered customer inquiries regarding billings, payments, account status.

• Directed HK team and facility executives to ensure site maintenance and operational efficiency.
• Ensured compliance with safety regulations and managed emergency response procedures.
• Reported to client coordinator regarding events and billing details.
• Maintained accurate records of HK stock to facilitate inventory management.
• Verified payroll, vendor payments, and accounting disbursements for accuracy and adherence to standards.
• Engaged with stockholders and investors to provide updates and secure funding.
• Oversaw vendor relationships, negotiating contracts for supplies and services.

• Managed client accounts, enhancing satisfaction and retention rates.
• Developed effective proposals and presentations tailored to client needs.
• Processed customer billing inquiries with accuracy and attention to detail.
• Maintained billing records using accounting software, ensuring up-to-date information.
• Ensured compliance with company policies and relevant regulations in billing practices.
• Supported audits by providing requested documentation and information promptly.
• Followed up on unpaid invoices to secure timely payment collection.
• Researched discrepancies between client invoices and received payments.

• Observe customer transactions to identify fraudulent activity such as account takeover
• Identify fraudulent transactions and cancel them from further processing
• Record transactions accurately and keep clients informed about transactions.
• Arranging travel for employees
• Invoice validation
• Regular payments to vendors
• Tracking on MSME & TDS