S N Sai Sreenivas
Hyderabad
Summary
With 13+ years of experience in operational management, data transformation, research, and client relations, the goal is to secure a position that allows leveraging leadership skills and organizational expertise to drive growth, streamline operations, and enhance team performance. Dedicated to fostering an environment of collaboration, innovation, and continuous improvement, while making significant contributions to the long-term success of the organization.
Overview
15
15
years of professional experience
Work History
Assistant Manager
S&P Global Market Intelligence
08.2022 - 02.2025
- Supervised daily operations to ensure efficiency and effectiveness within the team
- Led integration efforts to enhance operational processes and systems
- Strategically planned and managed projects in alignment with organizational goals
- Developed and implemented Standard Operating Procedures (SOPs) and policies for the SellSide team
- Monitored team performance and quality, providing training and coaching for professional development
- Collaborated cross-functionally to support cohesive operations and project success
- Managed client requests, internal task delegation, and stakeholder engagement
- Stakeholder Engagement: Built relationships with key stakeholders
- Process Improvement: Recommended enhancements for workflow optimization
- Conducted performance assessments, risk management, and SLA monitoring to ensure compliance
- Oversaw Orion metrics/queries management and reporting for strategic insights
Senior Data Transformation Analyst (SME/Process Specialist)
IHS Markit (Markit India Services Private Limited)
03.2022 - 08.2022
- Engaging directly with directors of research, analysts, research associates, and C-level executives at global capital markets firms to maintain and enhance both staff and firm-level intelligence; analyzing and interpreting market research
- Managing sensitive client inquiries and serving as the primary representative of the team
- Conducting monthly sprint planning and reviews to ensure alignment and progress
- Entering all new or modified information into the database in accordance with our guidelines and maintaining comprehensive documentation of communications with data subjects
- Assisting researchers in resolving their queries, supporting their daily workflows, and providing coaching for new hires
- Monitoring research requests submitted by clients and responding directly with research leads
- Inspiring and motivating the team to achieve their goals
- Collaborating with other teams, leads, and managers to address mergers and acquisitions (M&A) of firms within the database
- Troubleshooting and resolving work-related problems and issues
- Assigning internal and external client projects while auditing the work produced
- Overseeing people management aspects, including attendance, productivity, attrition, and performance metrics
Process Specialist
Shore InfoTech India Private Limited
07.2019 - 08.2019
Senior Research Analyst
Shore InfoTech India Private Limited
03.2014 - 07.2019
- Sell-Side Financial/Data Research Analyst focusing on the North American, European, and Middle East regions
- Adding new content to the Sell-Side dataset from FactSet feeds and also assigning FS feeds to other teams
- Assisting researchers in the Hyderabad office by resolving all their queries and helping them with their daily workflow
- Assigning team projects and auditing the work of my team researchers
- Responsible for researching capital markets within Sell-Side institutions in the North American, European, and Middle East regions
- Interacting directly with directors of research, analysts, research associates, and C-level staff at global capital markets firms to maintain and expand staff and firm-level intelligence; analyzing and interpreting market research, as well as adding new content if necessary
- Entering all new or changed information into the database according to guidelines and maintaining thorough documentation of communication with data subjects
- Researching institutions not currently profiled to determine if the firm qualifies for inclusion in our product
- Researching and responding to client requests for information in the form of research leads and replying directly to their emails
- Reviewing assigned financial publications for relevant industry information and disseminating articles to appropriate researchers
Sr. Customer Service Representative
Enzee Informatics Private Limited
02.2011 - 02.2012
- BPO, Voice Calling (U.S.) | B/B Process
Process Associate
Symphony Software Private Limited
07.2010 - 02.2011
- BPO, Voice Calling (U.S.) | B/B Process
Education
Bachelor of Commerce -
Dr. BR Amberker Collage
Skills
- Good communication skills
- Confidence
- Optimism
- Loyalty
- Commitments
- Belief in values
- Ability to learn new skills
- Teamwork
- Quick learner
- Innovative ability to teach
- Train others
- Hands on knowledge in MS Office
Languages
English
Telugu
Hindi
Disclaimer
I am confident to work in a team with full efforts, supports & dedication and I hereby declare that the above-mentioned information is correct up to best my knowledge.
Personal Information
Nationality: Indian
Music, Movies, Family time
I listen to music, watch movies and spend family time when I off of work.
Timeline
Assistant Manager
S&P Global Market Intelligence
08.2022 - 02.2025
Senior Data Transformation Analyst (SME/Process Specialist)
IHS Markit (Markit India Services Private Limited)
03.2022 - 08.2022
Process Specialist
Shore InfoTech India Private Limited
07.2019 - 08.2019
Senior Research Analyst
Shore InfoTech India Private Limited
03.2014 - 07.2019
Sr. Customer Service Representative
Enzee Informatics Private Limited
02.2011 - 02.2012
Process Associate
Symphony Software Private Limited
07.2010 - 02.2011
Bachelor of Commerce -
Dr. BR Amberker Collage