S. Saravanan
Key Accounts Co Ordinator
Chennai,TN
Summary
Seeking assignments in Key Account Management with an organization of high repute.
Areas of Expertise
An independent and self-motivated professional with excellent research skills able to grow positive relationships with Clients and colleagues at all organizational levels.
Quick learner having ability to meet tight deadlines and work under pressure .
Identifying and implementing strategies for building team effectiveness by promoting a spirit of co-operation between team members.
Ensuring high-quality customer experience, elevating customer satisfaction, while adhering to work processes and thus managing cost-effective operations.
Dynamic, articulate, analytical and results-oriented .
Strengths
Positive attitude towards growth & Time Management.
Self-Motivated, Dynamic, efficient and a go- getter.
Target Oriented & maximizing productivity.
Convincing & Data Analytical skills.
SAP, ERP, Sales Force & MS Office.
Overview
12
12
years of professional experience
1
1
Language
Work History
Key Accounts Co-Ordinator
Mainetti India Pvt Ltd
04.2015 - Current
- Core Activities: Key Account Management Roles & Responsibilities:
- Provides a channel of communication to customers, processing new orders & facilitating resolutions of queries and complaints
- Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales products & documentation
- Preparing and then follows up on sales quotations made for clients, negotiating terms with the client at a cost best suited for them
- Respond to any online or telephone queries in a professional manner
- Liaise between other departments and the client to provide the service most suitable to the client’s needs, new development, cost and time restraints
- Produce reports on progress within the department and outline any developed strategies to improve
- Work in close conjunction with management to gain an accurate picture of the business in terms of budgets and sales expectations
- Responsible for collecting up-to-date information on the status of orders from various company branches and the number of sales attained
- Maintain accurate records of monthly and annual sales figures on a computer database to ensure business is on track
- Offer guidance to management by identifying weak areas and initiating ideas to adapt future sales strategies
- Frequently communicating with vendors, end users and key clients to resolve any queries as to business practices
- Good working relations with existing suppliers and attempt to secure more favorable contract terms for future business
- Maintenance of stock to manage on time deliveries
Senior Fashion Advise & Assistant Store Manager
Raymond Ltd
03.2013 - 03.2015
- Managed store operations and assisted with Inventory tracking
- Collaborated with customers in selecting their purchases
- Effective floor management and coaching to sales associates
- Explaining the concept of products, style and product expenses and price
- Market the product to all store and checking the product sales and analyse the market as per latest trends.
Senior Operation Executive
Net Avenue Tech
07.2009 - 02.2013
- Ensuring timely delivery of merchandise through consistent communication and follow up with vendors and proper workflow of the department
- Ensure to deliver good quality product
- Ensure the work will go without any delay in production
- Planning the production work for master and tailor
- Training the work process in operation department for the new joiner
- Coordinating from customer support to logistics for the orders without any delay
- Handling issues with the operation department
- Examining the measurement part and co-ordinate with customer regarding designing.
Education
B.Sc. - Fashion & Apparel designing
Advanced Diploma - Fashion Designing
SISI - Fashion & Garment Manufacturing
SIFT
Skills
Key accounts development
undefinedTimeline
Key Accounts Co-Ordinator
Mainetti India Pvt Ltd
04.2015 - Current
Senior Fashion Advise & Assistant Store Manager
Raymond Ltd
03.2013 - 03.2015
Senior Operation Executive
Net Avenue Tech
07.2009 - 02.2013
B.Sc. - Fashion & Apparel designing
Advanced Diploma - Fashion Designing
SISI - Fashion & Garment Manufacturing
SIFT
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