Summary
Overview
Work History
Education
Skills
References
Training
Disclaimer
Timeline
Generic
S. Subramaniyan

S. Subramaniyan

Senior Guest Service associate
Calicut

Summary

To find myself in a challenging position where I can contribute my expertise and skills to present my company with remarkable success in the housekeeping department.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Senior Guest Service associate

Welcom Hotel by ITC Hotel
04.2023 - Current
  • Read the noticeboard daily and attend briefings
  • Be conversant with the hotel facilities, Service and respond appropriately to guest enquiries
  • Follow the housekeeping standard operating procedures
  • Clean and maintain the assigned areas such as guest rooms, corridors and public areas to the required standard
  • Perform daily cleaning of the guest room service
  • Replenish guest supplies and amenities
  • Follow the guest satisfaction system
  • Ensure on the security and care of guest belongings and hotel property.
  • Report any suspicious happening to the superiors immediately
  • Responding immediately to the complaints and requests from guests.
  • Maintaining the floor schedule cleaning & Extra works

Education

B.A. - English

Annamalai University
01.2025

Diploma - Hotel Management and Catering Technology

Dr. B. R. Ambedkar Institute of Technology
Sri Vijaya Puram, Andaman
01.2021

HSC - undefined

Government Boys' Senior Secondary School
Sri Vijaya Puram, Andaman
01.2018

Diploma - Computer Applications

ISLES
Sri Vijaya Puram, Andaman
01.2017

S.S.L.C. -

Government Demonstration Multipurpose School
Sri Vijaya Puram, Andaman
01.2016

Skills

    Team management

    Guest relations

    Complaint handling

References

Nagarajan, Executive Housekeeper, +91 9940024390, Welcom Hotel by ITC Hotels, GST Road, Chennai

Training

  • Worked as a job trainee in the housekeeping department (6months in Welcom Hotel by ITC Hotel, Bay Islands, Sri Vijaya Puram - Andaman).
  • Worked as an Industrial Training in housekeeping, front office, kitchen & F&B service. (4months in Fortune Resort, Bay Islands, Member of ITC Hotel, Sri Vijaya Puram – Andaman).

Disclaimer

I hereby declare that the above-mentioned information is correct up to my knowledge. Date: Place: Yours Sincerely (S. Subramaniyan)

Timeline

Senior Guest Service associate

Welcom Hotel by ITC Hotel
04.2023 - Current

Diploma - Hotel Management and Catering Technology

Dr. B. R. Ambedkar Institute of Technology

HSC - undefined

Government Boys' Senior Secondary School

Diploma - Computer Applications

ISLES

B.A. - English

Annamalai University

S.S.L.C. -

Government Demonstration Multipurpose School
S. SubramaniyanSenior Guest Service associate