To find myself in a challenging position where I can contribute my expertise and skills to present my company with remarkable success in the housekeeping department.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Senior Guest Service associate
Welcom Hotel by ITC Hotel
04.2023 - Current
Read the noticeboard daily and attend briefings
Be conversant with the hotel facilities, Service and respond appropriately to guest enquiries
Follow the housekeeping standard operating procedures
Clean and maintain the assigned areas such as guest rooms, corridors and public areas to the required standard
Perform daily cleaning of the guest room service
Replenish guest supplies and amenities
Follow the guest satisfaction system
Ensure on the security and care of guest belongings and hotel property.
Report any suspicious happening to the superiors immediately
Responding immediately to the complaints and requests from guests.
Maintaining the floor schedule cleaning & Extra works
Education
B.A. - English
Annamalai University
01.2025
Diploma - Hotel Management and Catering Technology
Dr. B. R. Ambedkar Institute of Technology
Sri Vijaya Puram, Andaman
01.2021
HSC - undefined
Government Boys' Senior Secondary School
Sri Vijaya Puram, Andaman
01.2018
Diploma - Computer Applications
ISLES
Sri Vijaya Puram, Andaman
01.2017
S.S.L.C. -
Government Demonstration Multipurpose School
Sri Vijaya Puram, Andaman
01.2016
Skills
Team management
Guest relations
Complaint handling
References
Nagarajan, Executive Housekeeper, +91 9940024390, Welcom Hotel by ITC Hotels, GST Road, Chennai
Training
Worked as a job trainee in the housekeeping department (6months in Welcom Hotel by ITC Hotel, Bay Islands, Sri Vijaya Puram - Andaman).
Worked as an Industrial Training in housekeeping, front office, kitchen & F&B service. (4months in Fortune Resort, Bay Islands, Member of ITC Hotel, Sri Vijaya Puram – Andaman).
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge. Date: Place: Yours Sincerely (S. Subramaniyan)
Timeline
Senior Guest Service associate
Welcom Hotel by ITC Hotel
04.2023 - Current
Diploma - Hotel Management and Catering Technology
Clerk of Establishment at Government of Kerala – Department of General Education (HSE)Clerk of Establishment at Government of Kerala – Department of General Education (HSE)