S. Yuvaraj
Chennai,TamilNadu
Summary
Dynamic Candidate with 20+ years of experience with 12+ years of extensive experience in SCCM and MECM administration, proficiently managing clients to ensure optimal system performance and reliability. Expertise encompasses OS and patch management, alongside advanced troubleshooting skills, enabling swift resolution of technical challenges. Expertise in field of MEMCM / SCCM, Desktop Engineering and Analytics and has basic knowledge in powershell scripting and powerbi report creations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Consultant
HCLTech Ltd
02.2025 - Current
- Administered SCCM/MEMCM infrastructure, ensuring stability and security across 200,000+ endpoints (servers & workstations).
- Managed software, OS, and patch deployments according to client-defined processes and compliance requirements.
- Led MECM infrastructure upgrades in test and production environments, improving system performance and security.
- Remediated MEMCM & Intune client policies, optimizing endpoint functionality and compliance.
- Provided L3 support for troubleshooting, diagnosing and resolving critical infrastructure and deployment issues.
- Coordinated with users and server owners, aligning deployments with operational and business needs.
- Coordinated with IT Security and Risk Management team in fixing the vulnerability found in end user devices that are fetched through Vulnerability Scan Report.
Infra Operations Specialist
Cognizant Technologies Solutions
06.2012 - 01.2025
- Worked in the role of CPOC representing my current Organization and working with clients in delivering the end-to-end support for SCCM Administration, SCCM Server Support, SCCM Clients (both domain and non domain) and Shopping site Site Infrastructure support and application packaging.
- Migration of applications from 1E shopping site to MECM Software center.
- Monitoring the SCCM Infra Site support on daily basis and working proactively on any issues and working with vendor and support team in resolving the issue.
- Handled SCCM Migration on upgrading the SCCM Infrastructure to the latest version based on the release by Microsoft both production and development environment.
- Involved in Win10 to Win 11 migration and sharing the findings for any migration failures.
- Proactively sending the daily health report to clients and informing the ongoing and current tasks on which team is working.
- Received award as Star Performer of the quarter.
- Conducting the Monthly governance Meeting with client to show case the monthly activities and issues handled by team with Client.
- Validation of patches released for both desktops and Servers and removing the bad patches from the deployment.
- Updating the latest version of applications such as Flash Player, chrome, Java in client environment post UAT.
- Updating the Client OS Image Task Sequence on a monthly basis by adding the new versions of desktop applications and adding the latest Microsoft patches (done during the month end).
- Updating the Server VM Template on a monthly basis by adding the latest patches to the template post production server patch roll out.
- Involved in maintaining up to date inventory in client network.
Technical Specialist
HCL Technologies (IOCMC)
01.2011 - 06.2012
- Creating virtual packages as per client request using Application Virtualization Tool Microsoft App-v 4.5 RTM / Microsoft App-V 4.6.
- Viewfinity Tool – Tool used to eliminate the admin rights and monitor the admin right usage.
- Setup a App-v Infrastructure Lab containing App-v Server and Client.
- Performing Technical Review in Windows XP and analyzing the complexity for the application.
- Creating applications based on client requirement using App-v for application virtualization or using Installshield Tool for creation MSI or MST. Trying to sequence the application as per client requirement.
- Validating MSI Packages using ORCA and eradicating the ICE errors to the extent.
Technical Specialist
Tech Mahindra
06.2007 - 12.2010
- Performing Technical Review and analyzing the complexity for the application.
- Create MSI for existing EXE Applications.
- Create MST for additional modifications with existing MSI Applications.
- Adding Custom Actions if required for any changes.
- Validating MSI Packages using ORCA and eradicating the ICE errors to the extent.
- Removing automatic updates for any application until and unless if client has already mentioned in request form.
- Deploying the applications to the client machines using SCCM 2007.
- Testing the functionality of the applications in Windows XP Pro and with both standard and admin user id.
- Responsible for providing solutions in case of any incidents or defects raised for any applications.
- Received POB award for providing solutions for defect within minimum turn over time.
- Always providing support for client round the clock even in non-official timings.
- Responsible for providing solutions for any defects raised during release testings.
- Currently responsible for providing solutions for any defects that will be raised in Citrix application testing.
- Testing the functionality of the applications in Windows XP Pro and with both standard and admin user id.
- Rebuilding the test VM if the OS has been crashed.
System Administrator / Desk Side Support Engineer
CMS COMPUTERS LTD
02.2005 - 05.2007
- Providing Server Support and desktop support for more than 500 users in Chennai.
- User administration which involves creation of user IDs, Password reset.
- Group Creation based on the user profile.
- Share Drive Creation for department wise based on the Team Manager Request.
- Backup of Data in File Servers as per the SLA and periodic check up.
- Escalate to the management if there is low disk space in File Servers.
- Responsible for checking backup and offsite Backup Tape movement process.
- Vendor coordination with several hardware vendors including HP, HCL incase of any server hardware issues.
- Updating latest OS Patches and antivirus to all File Servers and end user desktop and laptop.
- Configuring of SOE id and exchange mails Ids.
- Maintaining MAC Hardware and Software inventories.
- Daily Call for day to day pending activities and providing justification for any SLA Violation.
- Hardware and Software upgrades for all the desktops and Laptops.
- MS outlook configuration and Troubleshooting.
Education
M.C.A - Master of Computer Application
Bharathidasan University
Tiruchirapalli, TamilNadu, India04.2004
B.com - Bachelor of Commerce
Ramakrishna Mission Vivekananda College
Chennai, TamilNadu, India04.2001
Skills
- SCCM Administration
- OS Management
- OS Deployment
- Application & Package Deployment
- Server Support
- Desktop Support
- Windows 11 OS Deployment
- Powershell Scripting
- SQL Server
- Nexthink Administration
- Desktop Analytics
Certification
- Microsoft Azure Architect Technologies, AZ-300
- Microsoft Certified Solutions Associate: Windows 10, H017-0276
- Microsoft Certified Solutions Expert: Mobility, H017-0349
- Microsoft Certified Professional, F093-8270
- 70-697 Configuring Windows Devices
- 70-698 Installing and Configuring Windows 10
- 70-703 Administering System Center Configuration Manager and Cloud Services Integration
- 70-681 TS: Windows 7 and Office 2010
- Certified in Wise Package Studio 6.0
- 70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment
Languages
Tamil
English
Telugu
Hindi
Personal Information
- Pan Number: ABXPY6554D
- Passport Number: R6290468
- Date of Birth: 07/24/80
- Nationality: Indian
- Marital Status: Married
Timeline
Consultant
HCLTech Ltd
02.2025 - Current
Infra Operations Specialist
Cognizant Technologies Solutions
06.2012 - 01.2025
Technical Specialist
HCL Technologies (IOCMC)
01.2011 - 06.2012
Technical Specialist
Tech Mahindra
06.2007 - 12.2010
System Administrator / Desk Side Support Engineer
CMS COMPUTERS LTD
02.2005 - 05.2007
M.C.A - Master of Computer Application
Bharathidasan University
B.com - Bachelor of Commerce
Ramakrishna Mission Vivekananda College
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