Sabarinathan K
Senior Engineer
Tirupur,Tamil Nadu
Summary
IT Infrastructure Specialist with 7+ years of experience detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Senior Engineer
VALEO India PVT Ltd
03.2022 - Current
- Load managing the Pre-prod and Prod Nodes and perform DRP
- Monitoring and resolving the errors notified in Centreon for Hyper v Nodes and Servers
- Achieving the compliance target for the Server and Cisco devices with the help of Internal tool for quality control
- Cisco Switch configuration and IOS upgrade
- DRP activity for L2 and L3 Cisco Switch.
- VLAN creation using Cisco-prime
- LAN and WAN configurations
- Monitoring and resolving the errors notified in Centreon for cisco/ Aruba access points and Cisco switch
- Analyzing the Root cause of the issue and providing the resolution to the user within the SLA.
- Analyzing the issues on end user devices and run the appropriate solution via Nexthink
Senior Systems Engineer
Cognizant Technologies Solutions
06.2021 - 03.2022
- Led successful system upgrades by creating detailed implementation plans and coordinating resources effectively.
- Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.
- Analyzing the Root cause of the issue and providing the resolution to the user within the SLA.
- Analyzing the issues on end user devices and run the appropriate solution via Nexthink
- Autopilot asset configurations and setup over intune
- Performing ticket Audit andRCA forthe L1 analyst and train themto achieve themetrics
L1 Desktop Support Engineer
Vertx Solutions
01.2021 - 06.2021
- Performed regular inventory checks of IT equipment to ensure adequate supplies were available when needed.
- Optimized computer performance by performing routine system cleanups and virus scans as part of preventative maintenance measures.
- Troubleshooting on Cisco related products WebEx, AnyConnect, VPN client etc.
- Troubleshooting on various windows related query and coordinate with other teams to resolve the customer query within the SLA.
- Citrix configuration for client Virtual machine connectivity.
- Autopilot asset configurations and setup.
L1 Desktop Support Engineer
CMS IT Services
10.2017 - 12.2020
- Performed regular inventory checks of IT equipment to ensure adequate supplies were available when needed.
- Optimized computer performance by performing routine system cleanups and virus scans as part of preventative maintenance measures.
- Supported remote users through remote desktop connections to resolve issues and provide guidance on software usage.
- Improved end-user satisfaction by providing timely and efficient L1 desktop support for technical issues.
- Troubleshooting on Cisco related products WebEx, AnyConnect, VPN client etc.
- Troubleshooting on various windows related query and coordinate with other teams to resolve the customer query within the SLA.
- Citrix configuration for client Virtual machine connectivity.
- Windows Troubleshooting.
- Azure for O365 configuration in windows.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
RVS College of Engineering And Technology
Coimbatore, India 04.2001 -
Diploma - Electrical, Electronics And Communications Engineering
Nandha Polytechnic College
Erode, India 04.2001 -
Skills
Remote Support
Software Installation
Ticketing system proficiency
Technical Troubleshooting
Windows Servers
Cisco switching expertise
Cisco / Aruba Wireless
Nexthink Administraton
Certification
Cisco Certified Network Associate
Timeline
Nexthink Associate
04-2024
Nexthink Professional in Content management
04-2024
Senior Engineer
VALEO India PVT Ltd
03.2022 - Current
Cisco Certified Network Associate
11-2021
Senior Systems Engineer
Cognizant Technologies Solutions
06.2021 - 03.2022
L1 Desktop Support Engineer
Vertx Solutions
01.2021 - 06.2021
L1 Desktop Support Engineer
CMS IT Services
10.2017 - 12.2020
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
RVS College of Engineering And Technology
04.2001 -
Diploma - Electrical, Electronics And Communications Engineering
Nandha Polytechnic College
04.2001 -
Quote
Difficult roads often lead to beautiful destinations
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Shining Stalwart Award –Recognized for exceptional performance and dedication to excellence in June 2019 at Cognizant Technology Solutions.