Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Relationship Manager
HDFC Bank Ltd
11.2023 - Current
Handling a book of 250 Crore portfolio and managing preferred and imperia clients
To deepen the relationship of portfolio customers
To acquire new HNI relationships
To cross sell Asset and Investment products
To service portfolio customers and acquire more value.
Branch Operations Manager
HDFC Bank Ltd
05.2022 - 10.2023
Back up Branch Manager and responsible for achieving branch’s sales target
Responsible to maintain branch’s audit and compliance
Responsible in representing the branch on meetings, taking care of escalated client concerns and reporting sales activities, which include lead tracking, call log management, commission requests, expense reports, submission of proposals, job modeling, and profit forecasting
Monitoring branch GL’s, Registers, Files and Reports
Guiding sales and service staff in achieving managements goal.
Manager
Kotak Mahindra Bank
08.2018 - 04.2022
Worked as a vault custodian for currency chest Chennai
Reporting of daily withdrawal and deposit to RBI & HO through E-kuber, ICCOMS & MIS
Worked as sorting room in charge and sent monthly mutilated and counterfeit reports
Generated reports of GL A/Cs and also monitored
Maintained daily, monthly and year end MIS, Registers and Files.
Deputy manager
Kotak Mahindra Bank
10.2015 - 08.2018
Investigated and resolved customer inquiries and complaints in an empathetic manner
Processed quarterly Vault and ATM audits with a zero error rate
Maintained friendly and professional customer interactions
Generated reports of GL A/Cs and also monitored
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis
Helped drive sales goals and achieve monthly quotas.
Education
PG Diploma - Banking and Finance
Manipal University
10.2015
Bachelor of Engineering - Mechanical Engineer
Arasu Engineering College
04.2014
Skills
Trusted Vault manager and branch custodian
Good in Communicating agenda and help all team members to achieve the target
Good in MIS and monthly, quarterly and year end reports to RBI & HO
Proficient in Team Management
Relationship building and management
Wealth management offerings
Investment and Wealth Planning
Customer Portfolio Management
Certification
NISM Series-V-A: Mutual Fund Distributor Certification Examination
NISM Series VI: Depository Operation Certificate Examination